iPad cracked for no reason

Discussion in 'iPad 3 Forum' started by pauliboo, Jun 9, 2012.

  1. pauliboo

    pauliboo iPF Noob

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    My wife's iPad was perfect and has been kept in a full leather case (front and back).

    One minute it's fine, the next there is a hairline crack running from the home button to the top across the screen and the surround.

    Luckily we took out gadget insurance last week - obviously we'll have to wait a while before claiming otherwise it will look a bit suspect.

    Can I take it back to PC World (the shop we purchased it from) for a swap or do we need to go to an Apple shop?

    Has anyone else had strange cracks appear?

    Thanks
    Paul
     
  2. Kaykaykay

    Kaykaykay iPad Wizard

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    You can take it to either place and try your luck. I'd try Apple first, because they're more likely to offer mercy.
     
  3. pauliboo

    pauliboo iPF Noob

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    Thanks, I'm in London this week so may try in a shop down here
     
  4. Albsatru

    Albsatru iPF Noob

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    Mine did exactly the same last week. I took it to the Apple Store and they replaced free of charge. If it's obviously not been dropped or misused, you have a good chance of getting it replaced.
     
  5. erykah18us

    erykah18us iPF Noob

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    Wow, that's scary! Will get insurance asap.
     

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