My sister has purchased an iPad 2. However she isn't very technical and is having problems. Basically she tells me she switches it on and it is stuck on the screen asking to confirm iTunes is working and it is connected to a USB port. Not having an iPad and living far away from her I am unsure what she can do. I have asked her the obvious things e.g. that the battery is charged but I am not sure what to suggest. I would have thought she should have been able to turn it on and for it to show the 'windows' type screen complete with relevant icons but no. She has WiFi at home but I am not sure it is connecting to that or what to do. Any advice appreciated. Many thanks.