I am having problems restoring my i pad after an e-mail freeze.

Discussion in 'iPad Help' started by hillgirl, Jun 29, 2012.

  1. hillgirl

    hillgirl iPF Noob

    Jun 29, 2012
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    My i pad froze when acessing an e-mail, and I chose the option to restore without losing data. I am now in a loop that gets as far as showing the link to i -tunes which will come up with setup incomplete but when I choose continue nothing happens and my only option is to start again. I have tried starting again several times but only get to the same point each time. The sync process seems to work as it shows the icon on both the computer and the i pad during the sync but it always indicates incomplete at the end.
    One of the other members seemed to have a similar problem in Jan this year but I can't see a solution to the thread.
    Can someone help? Thanks
  2. leelai

    leelai Administrator Staff Member

    Apr 24, 2011
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    Hi and welcome to the Forum!

    For future reference, if an app or your iPad freezes it is best to just close the app completely and then relaunch it.
    Do you have the latest version of iTunes on your pc?
    I've moved your thread to our Help Section where you will receive a better response.

    The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

    We also have our own App - It is a very simple app to navigate.
    Reading the IPad manual is a great place to start so please download a copy of these.
    2 very informative threads from which you will learn many tips and shortcuts for the IPad.
    We have rules like any Community so please read these also

    Once again we welcome you here and are so pleased you have joined us!

    iPad 2 3G 64gb

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