Goodreader & iCloud

Discussion in 'iPad 3 Forum' started by King Hal, Apr 8, 2012.

  1. King Hal

    King Hal
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    Hi all,

    Goodreader is one of the best iPad apps around and I've been using it for a couple of years. I was lucky enough to get the original iPad the day before its launch date and stuck with it until the iPad 3 persuaded me to upgrade.

    All my apps restored from iPad 1 to iPad 3 without any problems - until Goodreader updated for the new retina display. Then the problems started!

    I can no longer access iCloud and cannot even log onto my me.com email account.

    I did what I thought the general advice would be and deleted the app and reinstalled it. Disaster! When you do this you you lose all your documents. The support site confirms this, buried somewhere deep.

    Does anyone know, please, how to connect to me.com accounts and to use iCloud with Goodreader?

    I've emailed Goodreader support twice & not a reply.

    Thanks,

    Hal
     
  2. twerppoet

    twerppoet
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    Make sure you have Documents and Data turned on in the iCloud settings.

    All I can think of at the moment.
     
  3. King Hal

    King Hal
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    Thanks, yes, done that & Apple apps show up but not Goodreader:(
     
  4. twerppoet

    twerppoet
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    Ok. Not sure what is going on.

    I recently had to delete and re-download GoodReader myself, and had not taken a close look since. But now, as near as I can tell all iCloud support has disappears. The folder is gone, the share options is gone. There is no mention of it in the settings.

    When I burrow into the Usages settings and look at the GoodReader in my backup, I can see several files I had tucked away in iCloud. There does not seem to be any way to retrieve them. Fortunately, they are duplicates I put there for testing purposes.

    Speaking of which, I do still have the Use iCloud option on the iPhone version, and it is working.

    So, to repeat myself, I'm not sure what is going on.
     
  5. nightflyer

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    I changed from an iPad 1 to iPad 3 and use Good Reader. I had no problems with files, they all showed up on my iPad 3.
     
  6. twerppoet

    twerppoet
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    I made a stupid mistake when restoring to my iPad 3, and it resulted in a lot of patchwork afterwards. That's how I lost the files.

    The issue is whether you can see the Use iCloud option in GoodReader's settings (in the newest version), and whether when you turn it on you can see the iCloud folder that GoodReader creates.

    Both of these have disappeared from my GoodReader app. On the iPad anyway. Still there on the iPhone.
     
  7. King Hal

    King Hal
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    Yes, it seems they've withdrawn iCloud support but don't want to admit it. I've sent a third request to their support & they're ignoring me. I've done a number of Google searches & nothing come up. I don't use it on my iPhone so can't vouch for it still being available.
     
  8. addiosamigo

    addiosamigo
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    iCloud is still working on the iPhone, I managed to download files from the cloud. Maybe the update broke it?
     
  9. King Hal

    King Hal
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    Yes, it did break it, but why aren't they telling us or fixing it?

    For me ths is the number one business app;(
     
  10. Hayles66

    Hayles66
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    Wwwhhhhaaattt!!! Noooooo! I love Goodreader. Tell me it's not true.

    Sent from my one and only original iPad using iPF
     
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