error (9)

Discussion in 'iPad Air Forum' started by werpknarly, Feb 8, 2015.

  1. werpknarly

    werpknarly
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    my power cable when bad, drained batter to less than zero.

    now my ipad air will not reboot. best i can get is an "apple symbol" and a faint glow.

    tried to restore with I-tunes, at best i get a screen flash on the ipad, usually i get an "error 9" sometimes an error (27)

    apple store can fix it for $299, another ipad

    any better ideas?
     
  2. scifan57

    scifan57
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    What happens when you use a new cable, plugged into the charger and left for several hours? Will the iPad turn on then?

    The error codes 9 and 27 are security related. Have you turned off or disabled your security software and anti virus programs before trying to restore?
     
    #2 scifan57, Feb 8, 2015
    Last edited: Feb 8, 2015
  3. werpknarly

    werpknarly
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    after sevearl hours of charging.. nothing changes...
     
  4. scifan57

    scifan57
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    In that case, you may want to take your phone in to the nearest Apple Store for a Genius Bar appointment to see if they can diagnose the problem.
     

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