Can't process figures after digital point

[Swartie]

Im using a specialist software app on my Ipad ViOS7.1.2. Need to process figures with 2 digital numbers after the decimal point. iPad refuses to accept numbers after the digital point. I tried re-setting the IPad, re-loaded the App, the tech team of the softw couldn't help either. For example: 24.84 or 24.00 is rejected as an error, it would take only 24 The software team could logged in on my software simultaneously, and was able to process the numbers on my behalf as needed from their Ipad, but I can't do the same from my Ipad. Any help out there? Many thanks.

 

[twerppoet]

This is almost certainly a problem with the app. There is no general setting on the iPad that can change the accuracy of a field or computation in a third party app.

You can try the general fixes listed below. They won't hurt, and if the problem is being caused by some kind of super weird glitch in iOS, they might fix it.

Good luck.

------------------------------
The Usual Fixes
------------------------------

When you have problems with an app it's a good idea to clear it from RAM.

Close/Clear the app:

iOS 6: With the problem app closed, double tap on the Home button to get the multitask bar. Tap and hold on any icon in the bar until they jiggle, then tap the minus sign on the problem app.

iOS 7: Double tap the Home button to get the multitasking display. Swipe up on the problem app's thumbnail image (not the icon).

If that does not work try a restart,

Restart: Hold down the power button until the power off slider appears. Slide it off. When the iPad finishes shutting down, hold down the power button again until the Apple logo appears. Apple recommends you restart the iPad at least once a month.

and then a reset if that does not work.

Reset: Hold down the power and home buttons until the Apple logo appears. The iPad will reboot. This usually takes a bit longer than a restart.

Reset All Settings: Another, somewhat more drastic thing you can do is Reset All Settings. You'll find this under Settings > General > Reset > Reset All Settings. It won't erase any of your content, apps, or accounts; but you will have to go through most of your other settings and re-tweak them back to your liking. Do not confuse this with Erase All Content and Settings.

More detailed information at: http://support.apple.com/kb/TS3281?viewlocale=en_US&locale=en_US