Cannot update my apps

Discussion in 'iPad General Discussions' started by fromadaughter, Sep 14, 2012.

  1. fromadaughter

    fromadaughter iPF Novice

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    My AppStore will not let me update my apps. I go to the update page and it says "Cannot Connect To ITunes store"? Please help!

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  2. MattIM

    MattIM Super Moderator Staff Member

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    There are a lot of apps getting updated in preparation for the new iOS release. Today I received notification that I had seven apps needing updated. So just now I tried to update, and got the same message as you have. I'm not saying this is normal. Usually Apple app servers can handle a lot of traffic but once in a while, particularly when there are so many apps being updated, you will get this message. I'd wait an hour or so and try again.
     
  3. fromadaughter

    fromadaughter iPF Novice

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    This has been going on for about 4 days
     
  4. MattIM

    MattIM Super Moderator Staff Member

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    Sorry you are have experienced this problem in the last four days. I just got connected and all my apps are now updating. Check to see if you actually have internet access and not just wifi running. I can tell your wifi is active from your picture but you also need to make sure that you have internet access as well.

    On second thought, how are you posting on the forum if you cannot get to the Appstore? My bad.
     
    Last edited: Sep 14, 2012
  5. fromadaughter

    fromadaughter iPF Novice

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    It is still happening. I have a wifi only iPad.

    image-3059363583.jpg
     
  6. skimonkey

    skimonkey Administrator Staff Member

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    Have you tried to do some of the immediate fixes to see if it might jump start it.

    Try closing all the apps down and retest.

    Also, sometimes a restart and/or a reset (holding the power and home button) is good to do to. Seems to help a lot of things when they don't respond right.
     
  7. fromadaughter

    fromadaughter iPF Novice

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    I have restarted it twice!
     
  8. fromadaughter

    fromadaughter iPF Novice

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    Still does not work!
     
  9. leelai

    leelai Administrator Staff Member

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    Try a reset and see if that makes a difference
    Hold the power off button and the home button simultaneously, keep holding them in and you will see the power off slide appear and disappear, wait until you see the Apple logo appear before releasing the buttons. It will take a little longer for your iPad to start. Let us know.
     
  10. fromadaughter

    fromadaughter iPF Novice

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    I did!
     
  11. leelai

    leelai Administrator Staff Member

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    Then try signing out of your app store account and then sign back in....let's hope this solves it.
     
  12. fromadaughter

    fromadaughter iPF Novice

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    Still not working....
     
  13. skimonkey

    skimonkey Administrator Staff Member

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    Darn, i was hoping that some of the quick fixes would help. Give Leelai's suggestion a try...we will keep our fingers crossed.

    If that doesn't work, have you tried to connect it to your PC and updating thru iTunes that way?
     
  14. fromadaughter

    fromadaughter iPF Novice

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    No I have not. I will try that later today and let you know.
     
  15. skimonkey

    skimonkey Administrator Staff Member

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    Yes, keep is posted.
     

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