Another Activation Lock Question

Discussion in 'iPad General Discussions' started by bharvey117, Feb 4, 2016.

  1. bharvey117

    bharvey117
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    Hi

    I recently updated and restored my ipad last night sorrow reason it saying that I need to enter the user name and password that was originally used to set the ipad account but cannot remember as I have had the ipad for 2 years

    Is there anyway round the activation lock or anything apple can do

    I am the original owner
    It was on Contract from Vodafone (2yesr ago) in our name
    We have access to all information

    Thanks for any help.

    Sent from my SM-G900F using Tapatalk
     
  2. scifan57

    scifan57
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    I'm afraid that there's no way to bypass Activation Lock. Without the Apple ID and password you used when you first activated Find My iPhone, the iPad cannot be activated.

    Have you tried the Apple ID and password you use to purchase content in iTunes or the App Store?

    If you have documented proof that you're the original owner of the iPad Apple may help you.
     
  3. bharvey117

    bharvey117
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    Sorry for the late reply thanks for your reply

    Yes I still have the original documents as it was from. Vodafone on contract although this was 2 years ago

    What cab apple do on this occasion?

    Sent from my SM-G900F using Tapatalk
     
  4. scifan57

    scifan57
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    If you take the iPad and the documentation to an Apple Store they may be able to get your iPhone activated. There's no guarantee that they'll help but it's your only hope.
     
    #4 scifan57, Feb 16, 2016
    Last edited: Feb 16, 2016
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