Why can't connect to the app store!!!???
- Thread starter slothead
- Start date
SweetPoison
iPF Noob
It happens. I can't connect right now either. It won't last forever.
Patience Grasshopper.
Patience Grasshopper.
SweetPoison
iPF Noob
Try a hard reset:
Hold the power button and the home button down at the same time until you see the apple logo. A good ten seconds it could take ~
Let it reboot.
Hold the power button and the home button down at the same time until you see the apple logo. A good ten seconds it could take ~
Let it reboot.
OP
OP
slothead
iPF Novice
No Joy Poison. Any other suggestions?
P.S., I just noticed that iPad 2 is updated with 4.3.5, and the i1 is not.
Tim SPRACKLEN
iPF Noob
But can you connect to the Internet? i.e. it's just an iTunes Store problem? Can you even 'surf' the iTunes Store for music or apps?
Tim
Tim
OP
OP
slothead
iPF Novice
Yes Tim, I can connect to iTunes, surf the iTunes store, buy and download stuff, and of course connect to the i'net, but whenever I try to "update" any app, I get the message that I "can't connect to the iTunes store."
And by the way Tim, we had a great time in the UK, especially Edinburgh. Fantastic place, people, architecture!
And by the way Tim, we had a great time in the UK, especially Edinburgh. Fantastic place, people, architecture!
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Tim SPRACKLEN
iPF Noob
Glad you had a great time in Scotland!! You wouldn't like the weather here at the moment though - torrential rain.
OK - long shot on your problem but have a look at this thread
https://discussions.apple.com/thread/2641234?start=0&tstart=0
It appears as though some apps - in this case an app called ShipFinder - can cause this problem.
Tim
OK - long shot on your problem but have a look at this thread
https://discussions.apple.com/thread/2641234?start=0&tstart=0
It appears as though some apps - in this case an app called ShipFinder - can cause this problem.
Tim
OP
OP
slothead
iPF Novice
Interesting Tim. I don't have Ship Finder, but there must be a subroutine (or call, or line of code, whatever you want to call it) that Ship Finder uses that compromises the iTunes Store process. And I'll bet it's embedded in whatever app I recently downloaded. Now it seems that I will need to see what I downloaded most recently and remove it to see if fixes the problem. I'll report what I find.
Oh, wait a minute, there are more pages!!! Let me go read some more.
OK, so there's a list of potentially causative apps (Ship Finder, Sylvan Archive, Pee Monkey - didn't keep track of what else...), but here's the catch for me... I have two iPads a "1" and a 2, and the "1" is missing the latest OS upgrade, and by the way, it has the same apps on it and it works fine! I really believe that the latest OS upgrade - in concert with the latest app I downloaded is the root of the problem (since I think it worked fine after I upgraded - until recently). Another possibility is that I should reinstall the 4.3.5... is there a way to do that?
Thanks,
Oh, wait a minute, there are more pages!!! Let me go read some more.
OK, so there's a list of potentially causative apps (Ship Finder, Sylvan Archive, Pee Monkey - didn't keep track of what else...), but here's the catch for me... I have two iPads a "1" and a 2, and the "1" is missing the latest OS upgrade, and by the way, it has the same apps on it and it works fine! I really believe that the latest OS upgrade - in concert with the latest app I downloaded is the root of the problem (since I think it worked fine after I upgraded - until recently). Another possibility is that I should reinstall the 4.3.5... is there a way to do that?
Thanks,
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Midranger4
iPF Noob
On impacted device open iTunes, then turn OFF not put in sleep mode the impacted device. Do this by long pressing the power button until the power down slider appears then swipe right through the bar and your device will shut down. A small spinning icon will appear in the middle of your display and will remain visible for a moment or more depending on the amount of housecleaning required for the controlled shutdown. DO NOT ATTEMPT TO INTERRUPT THIS PROCESS, be patient as in some isolated cases housecleaning can run for 2-3 minutes, especially if it has been an extended period of time since the last power cycle of your device. Once the icon vanishes your device is in a powered down state.
Once your device is powered down press and hold the home button, and while you continue to keep the home button pressed, use your provided cable and connect the impacted device to your PC. If you continue to keep the button pressed and are attached via cable to your PC as described above your PC version of iTunes will power on your device and make it ready for restore.
Restore your device then test iTunes connectivity on the restored device.
Once your device is powered down press and hold the home button, and while you continue to keep the home button pressed, use your provided cable and connect the impacted device to your PC. If you continue to keep the button pressed and are attached via cable to your PC as described above your PC version of iTunes will power on your device and make it ready for restore.
Restore your device then test iTunes connectivity on the restored device.
Midranger4
iPF Noob
I presume everyone has tried this but to be sure....
settings/store/Apple ID
if user is displayed sign out and sign back in then test again
If no user ID displayed sign in and test again
settings/store/Apple ID
if user is displayed sign out and sign back in then test again
If no user ID displayed sign in and test again
Midranger4
iPF Noob
One last comment....
This issue is rather widespread but is not universal. Numerous threads have been opened and remain under discussion in the Apple support forums and other Mac communities including here.
Some have resolved their issue by deleting one of several specific apps on their device as described by the link supplied by Tim Spracklin earlier in the thread. Others by signing in and out via general/store/apple ID and others by restoring.
In short their is no single working fix and the issue remains unresolved for many.
This issue is rather widespread but is not universal. Numerous threads have been opened and remain under discussion in the Apple support forums and other Mac communities including here.
Some have resolved their issue by deleting one of several specific apps on their device as described by the link supplied by Tim Spracklin earlier in the thread. Others by signing in and out via general/store/apple ID and others by restoring.
In short their is no single working fix and the issue remains unresolved for many.
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