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Unknown error 3014


iPF Noob
Feb 13, 2020
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I have Windows 10 on my PC, i just reinstalled everything and it should work ok.

I have problem on reinstalling the iOS to the iPad.
I think it is iPad 1 or 2, but not sure.

I installed iTunes on my windows and tried cleaning / reinstalling the iOS.
It downloaded the OS and started unpacking it, and then gives me unknown error 3014 (in finnish Tuntematon virhe 3014)

I have tried restarting iPad and windows, reinstalling Windows and iTunes....
the iPad is non-usable currently, due to the fact that the reinstallation didn't work.

Any ideas on how to continue?


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J. A.

Super Moderator
Staff member
Nov 11, 2012
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Apetlon, Austria
Welcome to iPad Forums!

To identify your device, take a look at it’s back cover. You’ll find A followed by four digits.
A 1219 is an iPad 1 Wi-Fi only; A 1337 is an iPad 1 with Wi-Fi and 3G
A 1395 is an iPad 2 Wi-Fi only, A 1396 is in iPad 2 (GSM model), and A 1397 is an iPad 2 (CDMA model).

This might help with your problem:

Make sure iTunes is up to date - that latest version is 12.10.4.
Disable or uninstall your security software temporarily. Also disable the firewall.
Test your internet connection. Make sure it’s stable.
Restart computer and modem.
If that doesn’t help, try a different computer and a different network.
Also, check the hosts file:
This will make sure your computer can contact the update server.

Hope that helps.

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