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Unable to print a message from my email account but outside my account I can print anything from Safari
Thanks for your response yesterday
The iPad mini is up to date (IPADos 13.2.2)
I use Outlook.com as my email address (this hasn’t changed)
2. I could print previously and yesterday I tried using this iPad on her HP printer without success. I noticed that on iPad (which is exactly the same) to print an email she connected it by a pdf file. I don’t see this when i try to print.
3. I can see the printer and print out successfully when not in my email account.
4.do I need a web browser or how do I import a pdf. Also I have exactly the same problem with MacAir 2 ( purchased round 2016) it seems only since i up dated to Catalina on the Mac this problem became an issue.
Initially thought I had a printer problem.
My iPad upgraded to IPad os 13.2.2 since then I can still print and select pages when NOT in my account
However I am unable to print inside my account ( Giradman is supporting me with this as I thought it was a printer problem ( this is not the case) this proved when I could not print on her printer. However I am lead to believe this could be a lack of a browser or do I need to attach this via a pdf prompt. I have a MacbookAir 2
and updated its OS from Monjove to Catalina. Please help as I am getting out of Windows 7 before it sinks without a trace
Many thanks J.A.. hopefully I will get somewhere. I have been down to the Apple store wherea couple of tweaks were done to the MacBook but when I arrived back I still had the same problem. - will wait patently for a replyI‘ve merged both threads, and edited the title, so that the information about this issue is in available on one thread only.