- Mar 10, 2011
- Reaction score
- Colonial Heights,Va
RedCoil said:Maybe I just got very unlucky, maybe it's better at an actual Apple Store. While they are certainly better than, say, Sprint; calling their support second to none is absurd. I once bought a tent from Cabelas, it was missing one small piece that wasn't that critical. I got the part the day after (sent next day air) talking to them along with a hand written letter of apology from store manager and a $50 gift card. That is customer service that is second to none. Apple's is above average at best.
From what I have heard from other forum members, or rather read on the forums, Apple seem to bend over backwards to help. My own experience at the Apple Store was a good one and better than anywhere else.
I still stand by their customer care being second to none, although there will be a handful of people who haven't quite had the experience that most have.
From Alison, Sent from my iPad 2 using iPF
All of my experiences with Apple, whether in store, online or via phone, have been top notch. I do not try to say it's all like that but just my experience.
I know this us an ipad forum but an app called Spare Parts causes froyo and gingerbread apps to render just fine with honeycomb on my Galaxy Tab 10.1 and the Touch Wiz update I just installed this morning is a Just Wow, this is amazing, difference.
If customer support was my biggest concern on which platform to get I'd be posting this on an ipad 2 instead of a Galaxy.
Support Our Troops!!!
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