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Refund of purchased application?

m.shaaroun

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May 3, 2012
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Hi everybody,

I don't know if this is the right section in the forum to post my question, but anyway . . today I purchased Polaris Office application from App Store, unfortunately it does not support Arabic language although my iPad 3 support it.

So, is there a possibility to refund the money or change the application with other one.

I paid by iTunes Gift Card.
 

jmbarker58

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Apple normally will not refund an App Store purchase. They have on occasion done so but it has been rare and on a case by case basis. You can request a refund, explain your case and see how it goes. Another option is contacting the App manufacturer.
 
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m.shaaroun

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Thank you for quick response, I used report a problem via PC iTunes and told they will send an email within 24 hours.
 

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