Problem with iTunes app on iPad

[dkinion]

Just recently when I try to open the itunes app on the ipad it opens briefly then shuts down and opens the app store. The app store app goes straight to a leave a review page for one of my apps. Have done soft and hard restart with no luck. Think this began when I did a "update all apps" and one of them got "stuck" half way thru. If I clicked on this app a popup would say that I have purchased this app but have not download it, go to itunes and download it and the re-sync. Which I did and it worked fine. Still problem continues with itunes app opening then closing then opening the app store app. Thanks for any assistance.

 

[Aspadoni]

I have the same problem. Please help!

 

[dkinion]

Apple support helped me solve it. Reset the ipad. Setting..General...Reset...Reset all. Didn't lose any data
and it fixed it. Good luck.

 

[TerryB]

That worked!

This worked for me!! Thank you!!