My IPAD will not back-up so new software cannot be installed, what could be the problem? I shutdown the computer (Windows 7) but still did not fix the problem.
Open iTunes on the computer, go to Prefrences, the Devices tab. Delete your current backup and try syncing again. A corrupted backup will often do what you describe.
Good to hear from you. You’ll find a whole bunch of iPad enthusiasts in this Forum who are only too willing to help other iPad owners and to hear of their experiences. Don’t be afraid to post any questions you may have or use the ‘Search’ button near the top of the Forum web page. I usually find I discover one new interesting and useful piece of information about my iPad every day - and often not even what I was looking for!!
Hope to hear from you soon with your thoughts about the iPad.
Have fun and enjoy your iPad
If you don’t already have it you can download a copy of the iPad manual for free.