Duplicate Emails

[OneMarcil]

On one of my ipads get duplicate emails. On the the other one Ido not. The same email service for both ipads.

Same exact settings. Same application number.

Anyone have any idea how this can be fixed?

 

[giradman]

Hello - seems like your question has stumped us w/o a response in two days, sorry - doubt that I have the exact solution but a few questions might help others to respond. First, tell us which iPads you own (be specific) and what iOS versions are installed on each. Second, below is a pic of my 'accounts' on my iPad Pro - does this page look the same in Settings on both of your iPads? Third, how have you set up 'forwarding' on your account(s)? Finally, I received a bunch of hits on googling 'duplicate emails' - just one HERE for you to read - I'm assuming you've probably already tried searching for possible answers. Good luck - Dave
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[OneMarcil]

Hello - seems like your question has stumped us w/o a response in two days, sorry - doubt that I have the exact solution but a few questions might help others to respond. First, tell us which iPads you own (be specific) and what iOS versions are installed on each. Second, below is a pic of my 'accounts' on my iPad Pro - does this page look the same in Settings on both of your iPads? Third, how have you set up 'forwarding' on your account(s)? Finally, I received a bunch of hits on googling 'duplicate emails' - just one HERE for you to read - I'm assuming you've probably already tried searching for possible answers. Good luck - Dave
.
View attachment 89674

I do not any forwarding set to emails.

The iPad that does not receive duplicates is using iOS version 12.4.1. The other is using 13.4.1. Both are iPad pros 12.9 inchers.

 

[giradman]

I do not any forwarding set to emails. View attachment 89675
The iPad that does not receive duplicates is using iOS version 12.4.1. The other is using 13.4.1. Both are iPad pros 12.9 inchers.

Thanks for the info above and the pic of your accounts - a LOT!

Is the shown accounts the same on both iPads? There is an identically named account, i.e. 'Mary Lou Maloney' - are the settings in those two accounts the same? If so and if not present on the device not receiving duplications, then you might want to test by deleting one of those 'same named' accounts; of course, if their settings are different, then may not help?

My only other suggestion is whether updating your iPads to the most current iPadOS (13.5.1) might help - there have been issues w/ Apple's mail apps and newer updates may help (or introduce other problems?) - let us know if you figure out the dilemma - Dave

 

[OneMarcil]

Yes. The one that is duplicating emails is on both iPads. The email programme support peeps are working on this.

The thing is the iPad with the older iOS version is not duplicating the emails. Only the one with the newer iOS version is.

 

[giradman]

Yes. The one that is duplicating emails is on both iPads. The email programme support peeps are working on this.

The thing is the iPad with the older iOS version is not duplicating the emails. Only the one with the newer iOS version is.

Sorry, but I'm not sure what else to suggest other that updating the Mail app on the 'misbehaving' iPad - you could also check in 'Mail Settings' to make sure the 'Always Bcc Myself' setting is not on - I've never tried it so not too hopeful of its effect? Dave