I just got a brand new iPad 3. Shiny and new the camera on the back doesn't work. I'm hoping to find a solution rather than getting it refunded, but it's what I'll have to do if I can't get it to work within the first few days.
The inward camera works properly, but the outwards camera shows the shutter (the graphic that shows just as you take a photo)
What others have suggested and I've tried:
*No, nothing is blocking the camera, I even removed the protective case to make sure it didn't interfere.
*I've double clicked the home menu to open the bar with all the open programs, clicked and held till they jiggle and turned them all of (including the camera app).
*I've rebooted the iPad (click and hold home and the power button until a slider appears, the you get the apple logo)
*Reset all system settings
Any other ideas I can try out?
And does anyone know how to contact Apple by email or similar? I can only find phone, I'd much rather send them an email.
The inward camera works properly, but the outwards camera shows the shutter (the graphic that shows just as you take a photo)
What others have suggested and I've tried:
*No, nothing is blocking the camera, I even removed the protective case to make sure it didn't interfere.
*I've double clicked the home menu to open the bar with all the open programs, clicked and held till they jiggle and turned them all of (including the camera app).
*I've rebooted the iPad (click and hold home and the power button until a slider appears, the you get the apple logo)
*Reset all system settings
Any other ideas I can try out?
And does anyone know how to contact Apple by email or similar? I can only find phone, I'd much rather send them an email.