I have also had issues with my zaggmate keyboard. I followed the exact instructions and the keyboard won't even turn on. It seems to have no battery. Also, it did not come with any kind of charger.....I had to plug it in with a charger I already owned, and then it worked. If I unplug it from my charger, it turns off, this is why I think it has no battery. How is that possible when it says that the battery lasts x amount of hours???? I had other people follow the instructions and we are all confused as to how this works. It could at least say charger not included, battery not included.....