Sounds like this person lives under bridges. When anyone buys a product, they are making a judgement based on what research they have done, about how the product will work for them. If you buy an iPad, there is no lack of truthful information about its capabilities, issues, and value. The same with an iPhone. If you buy one and it does not do what you want, then you cannot blame Apple. Anyone that blames Apple for them wasting their money, deserves what they get. It is like buying a Mazda 3 and then blaming them that it cannot haul a family of six on long trips. Or buying a lamp and not being aware that it uses a special bulb only found in Tazmania.