Air printer

[truly julie]

I bought a HP 5150 printer yesterday, set it up, printed from my iPhone ... Great
Today neither my iPhone or iPad will find the printer, can anyone suggest why please?
J

 

[giradman]

Hi Julie - welcome to the forum!

Just for starters, try several simple steps; first, power recycle the printer (i.e. off, wait a little, then on) - if that does not work you may want to 'Restart' and if not effective, then 'Reset' your devices - directions HERE, if not familiar w/ these procedures. I'm assuming that all of these devices are on the same Wi-Fi network and that feature is activated?

Good luck and please post back you results!

 

[truly julie]

Thank you for your prompt reply, apologies for my slow one!

I will go and try as you suggest and keep you posted.

J

 

[truly julie]

It's ok now thanks, unplugged then moved it, it's now working fine. Thinking about reason why ... I moved it closer to the router, could this have made the difference?

 

[giradman]

It's ok now thanks, unplugged then moved it, it's now working fine. Thinking about reason why ... I moved it closer to the router, could this have made the difference?

Glad that the printer is now working - congrats!

I feel that the 'power recycle' was the solution -

 

[truly julie]

Thanks v much
J