Why won't the "join" button let me connect to wifi?

Discussion in 'iPad Help' started by mmvega1, Dec 25, 2011.

  1. mmvega1

    mmvega1 iPF Noob

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    I'm visiting my parents for the holiday and trying to connect to their Internet with my iPad- however the "join" key is either faded or just plain not working... Please help!
     
  2. Harley man

    Harley man iPad Enthusiast

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    do a hard reboot hold power and home till you see apple logo then go to setting to retry

    from USA bucks county pa Sent from my iPad using iPF
     
  3. giradman

    giradman iPad Super Guru

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    Hi mmvega1 - welcome to the forum! :)

    In addition to resetting the iPad as suggested in the previous post, turn the Wi-Fi on your device OFF & then ON again (although the reset may have a similar effect) - I'm assuming that your parent's network is Wi-Fi via a router or modem/router combo box? Is MAC filtering in place? If so, you will need to enter the MAC address of your iPad into the router's configuration program (typically, accessed via a browser page - see the router's manual). Also, check to see if security is being used on the router, i.e. WEP, WPA, WPA2 or other - again if so, you will need to know the pass phrase.

    If none of these suggestions is helpful, check out THIS ARTICLE from Apple support. You might want to visit a local Wi-Fi cafe to make sure that your iPad's Wi-Fi is indeed working? Good luck and please post back if the problem persists!
     

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