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Why won't the "join" button let me connect to wifi?

Discussion in 'iPad Help' started by mmvega1, Dec 25, 2011.

  1. mmvega1
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    mmvega1 iPF Noob

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    I'm visiting my parents for the holiday and trying to connect to their Internet with my iPad- however the "join" key is either faded or just plain not working... Please help!
  2. Harley man
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    Harley man iPad Enthusiast

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    do a hard reboot hold power and home till you see apple logo then go to setting to retry

    from USA bucks county pa Sent from my iPad using iPF
  3. giradman
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    giradman iPad Guru

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    Hi mmvega1 - welcome to the forum! :)

    In addition to resetting the iPad as suggested in the previous post, turn the Wi-Fi on your device OFF & then ON again (although the reset may have a similar effect) - I'm assuming that your parent's network is Wi-Fi via a router or modem/router combo box? Is MAC filtering in place? If so, you will need to enter the MAC address of your iPad into the router's configuration program (typically, accessed via a browser page - see the router's manual). Also, check to see if security is being used on the router, i.e. WEP, WPA, WPA2 or other - again if so, you will need to know the pass phrase.

    If none of these suggestions is helpful, check out THIS ARTICLE from Apple support. You might want to visit a local Wi-Fi cafe to make sure that your iPad's Wi-Fi is indeed working? Good luck and please post back if the problem persists!

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