why does my ipad stop connecting to internet?

Discussion in 'iPad Help' started by Janeen Daly, Dec 5, 2014.

  1. Janeen Daly

    Janeen Daly
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    it will stop connecting for about a week at a time then comes back online. i find if i play any of my games(candy crush or papa pear saga) then it stops connecting again for another week
     
  2. J. A.

    J. A.
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    Is your router's firmware up to date? This could be one of the reasons why it's dropping the internet connection.

    Here are a few things you can try to solve the issue:
    Reset the router: turn it off (mabe even unplug it) and turn it on again.
    Reset your iPad: press and hold Home and Power button until the Apple logo is visible. Let go of both, the iPad will power up on it's own.
    Go to Settings - General - Reset and select "Reset Network Settings". That done, you'll have to set up Wi-Fi again (maybe also the cellular network, if your iPad also has this feature).
    Also make sure your iPad's software is up to date. The latest version for iPad 2 and later is iOS 8.1.1.

    Hope that helps.
     
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