* Keyboard: 1. Allow user configuration, so you can set them up the way you want to. I would put the 'quote' mark on the main keyboard. 2. Make the delete(backspace) key work like a delete key if you press shift-delete. In other words, pressing shift-delete would delete the character under the cursor (like the delete key in Windoze). 3. Allow shift-space to keep you on the same keyboard layout. Pressing space takes you back to the main keyboard. 4. Missing keys: Tab, Back-Tab... * Multi-tasking 1. Yes please! * eMail: 1. Unified folders. 2. Allow auto delete of old mail in ANY folder, not just in trash. Deleting from other folders would move the emails to trash. 3. When selecting mail for deletion, provide 'select all' and 'reset' buttons. It sucks having to tap each email individually. 4. Mail setup for outgoing servers is idiotic. I should be able to set up outgoing serves independently of the email accounts, then link them to accounts in the order in which I want them used. * App Store 1. Allow me to return an app within 24 hours of purchase. Not being able to try before you buy means I will not be trying a LOT of apps that I may otherwise buy. I am sure the WiFi issue will get fixed.