Update first or exchange first?

Discussion in 'iPad 2 Forum' started by anmanwar, Oct 3, 2011.

  1. anmanwar

    anmanwar
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    I've been having recent issues with my iPad 2 freezing up about once or twice a week (totally freezes up...nothing works). I've reset it a few times and it always fixes it. I always close programs and havent done anything unusual to it except put the finger gestures on last april when i first got it. Just wondering...with the release of iOS 5 coming soon....if I were to take this tablet to apple store to exchange, am I going to have to do all of the previous updates on a new iPad 2? Or just update the one time to IOS5? It's only 6 months old...is very well taken care of. Bummed I might have to do an exchange. I'm not the most tech savvy, but everything had been working great and this freezing up just started about 3 weeks ago.
    Thanks for any help!! Annette ;)
     
  2. jsh1120

    jsh1120
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    You should be able to update directly to iOS 5. I'm not even sure how you would incorporate all the intermediate updates. I'd recommend, however, that you check to see if you have the problem after updating to iOS 5. (I assume you haven't applied the updates until now in order to preserve the finger gestures?) You may, of course, have a hardware problem that will require an exchange but it's also possible that running a down-rev version of the OS combined with the particular combination of apps on your iPad is producing the "freezing" behavior you describe.
     
  3. anmanwar

    anmanwar
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    Hi, yes actually I have completed all of the previous updates. The finger gesture function has always worked...still does. I'm thinking your right...maybe I should update to IOS 5 and see if the problem resolves.
    If it keeps doing it, I can always exchange it. Thanks!! Annette
     
  4. KarlaMonique

    KarlaMonique
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    My iPad 2 just started freezing about a week ago. I'm going to the Apple store tomorrow.
     
  5. anmanwar

    anmanwar
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    Please let me know what they say!!! Annette
     
  6. KarlaMonique

    KarlaMonique
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    So my iPad 2 keeps freezing and I've been to the apple store twice in two days. Yesterday I was told to restore back to factory settings and then sync. Well that didn't work. Today I was told that I had a bug in my software and it should be fixed when ios5 comes out. They ran a hardware diagnostics and nothing came up so they said it was a software issue.
     
  7. anmanwar

    anmanwar
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    Ok thanks...I'm thinking that might be my problem as well. Hoping the update tomorrow will fix. Actually hasn't freezed up in a few days (crossing my fingers)
     

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