Ughhhhh I need Serious help with something!!!

Discussion in 'iPad Help' started by AppleCrazy97, Mar 31, 2012.

Previous Thread Next Thread
Loading...
  1. AppleCrazy97

    AppleCrazy97
    Expand Collapse
    iPF Noob

    Joined:
    Mar 31, 2012
    Messages:
    4
    Thanks Received:
    0
    Ok so I went to the App Store on my iPad to purchase a free app. Like usual it asked me for my password and I entered it. The App Store closed automaticly, as usual, but then something strange happened. A pop up appeared saying
    Error Unknown. What!?!? I made sure that my password was correct, I was logged in, ect. It makes no sence to me right now. I have tried to look on Apple Support but I've had no luck there. So please help me! I'm dying here!!!!!!!!!!
     
    #1 AppleCrazy97, Mar 31, 2012
  2. skimonkey

    skimonkey
    Expand Collapse
    Administrator
    Staff Member

    Joined:
    Sep 11, 2011
    Messages:
    18,940
    Thanks Received:
    1,405
    Hi there-sorry for this happening to you. Not sure if yo have done any of the immediate fixes.

    Have you tried to do the following?

    Do the first 2 steps first. Save step 3 as a last resort.

    1. Force the app to close?
    2. Try to restart your iPad?
    3. Try to do a soft reset?

    You can try this in order, if an app becomes funky.

    Force the app to quit by pushing the home button twice to bring up your multi-task bar. This will show all the apps that you have visited. By long pressing the app in question, it will begin to jiggle-press the red circle with the negative sign on the app. It will only quit the app and not delete. Than try to re-open the app and test out.

    If that doesn't work, restart the iPad by pressing the power switch down to power off.

    Third is to do a soft reset by holding the power switch and home button together until you see the apple logo. Hope that helps!
     
    #2 skimonkey, Mar 31, 2012
  3. Midranger4

    Midranger4
    Expand Collapse
    iPad Junkie

    Joined:
    Feb 12, 2011
    Messages:
    673
    Thanks Received:
    26
    Can you sign into your iTunes account from a PC?
     
    #3 Midranger4, Mar 31, 2012
  4. AppleCrazy97

    AppleCrazy97
    Expand Collapse
    iPF Noob

    Joined:
    Mar 31, 2012
    Messages:
    4
    Thanks Received:
    0
    skimoney, the app won't even download. I have tried to restart my iPad but that didn't work.

    Midranger4, I haven't tried yet but I can download apps fine on my iPhone with no problem under the same account..
     
    #4 AppleCrazy97, Apr 1, 2012
  5. AppleCrazy97

    AppleCrazy97
    Expand Collapse
    iPF Noob

    Joined:
    Mar 31, 2012
    Messages:
    4
    Thanks Received:
    0
    Skimonkey, I just tired the soft reset but it fixed nothing. Also thank you both for replying
     
    #5 AppleCrazy97, Apr 1, 2012
  6. skimonkey

    skimonkey
    Expand Collapse
    Administrator
    Staff Member

    Joined:
    Sep 11, 2011
    Messages:
    18,940
    Thanks Received:
    1,405
    This is an app, not a podcast?

    Ok, so quitting the AppStore didn't work, not did the restart. Try to do a reset by pressing the power switch and home button. If

    If that doesn't work i would try to connect to iTunes via you PC and see if you can install it that way.
     
    #6 skimonkey, Apr 1, 2012
  7. AppleCrazy97

    AppleCrazy97
    Expand Collapse
    iPF Noob

    Joined:
    Mar 31, 2012
    Messages:
    4
    Thanks Received:
    0
    Yes well it's my iPad. Maybe if I say that when I try to download an app, it doesn't download but just says Error unknown. And doesn't let the app even load. I will try to post a picture of what it looks like soon.
     
    #7 AppleCrazy97, Apr 1, 2012
Previous Thread Next Thread
Loading...
(You must log in or sign up to post here.)

Latest Discussions

 
Title Start Date
Replies Views
Last Message
  1. rqlhgl

    copy pop3 Mail Junk folder between iPads?

    rqlhgl, Sep 20, 2017 at 12:39 AM
    Replies:
    0
    Views:
    1
    rqlhgl
    rqlhgl
    Sep 20, 2017 at 12:39 AM
  2. J. A.

    Laugh Of The Day

    J. A., Mar 3, 2013
    Replies:
    5,002
    Views:
    294,683
    J. A.
    J. A.
    Sep 19, 2017 at 11:23 PM
  3. J. A.

    IOS 11

    J. A., Sep 7, 2017
    Replies:
    58
    Views:
    1,681
    J. A.
    J. A.
    Sep 19, 2017 at 11:20 PM
  4. scifan57

    iPad 2 glued up

    scifan57, Sep 19, 2017 at 7:14 PM
    Replies:
    1
    Views:
    36
    scifan57
    scifan57
    Sep 19, 2017 at 10:41 PM
  5. scifan57

    North Carolina Mountains - Beautiful Vistas & Great Retreats!

    scifan57, Jul 26, 2013
    Replies:
    134
    Views:
    12,517
    scifan57
    scifan57
    Sep 19, 2017 at 10:34 PM
  6. MilaMila

    iOS 11 is Out Today

    MilaMila, Sep 19, 2017 at 1:49 PM
    Replies:
    3
    Views:
    95
    MilaMila
    MilaMila
    Sep 19, 2017 at 9:22 PM
Loading...

Share This Page