1. Due to the recent site upgrade, the iPadForums (iPF) App will no longer work. The new iPadForums.net website has been designed from the ground up to work perfectly from any mobile, tablet, or desktop computer using the built in internet browser. Create a shortcut to iPadForums.net on your home screen by following these steps: Create an icon for iPadForums.net

"Cannot connect to iTunes store" error help

Discussion in 'iPad Help' started by SingingSabre, Oct 8, 2011.

  1. SingingSabre
    Offline

    SingingSabre iPad Junkie

    Joined:
    May 1, 2011
    Messages:
    543
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Tucson, AZ
    Ratings:
    +0 / 0
    Here's what's going on. When I try to connect to iTunes or the App Store via my iPad 2 (16gb, wifi), I get the "Cannot connect to iTunes store" error.

    My password is correct. Router, internet, firewall, etc are all fine. I've tried this on a number of networks, connections, and whatnot. Connecting to the App Store on my desktop is successful. I've not only done a reset, Apple replaced my iPad yesterday when they couldn't figure out the problem.

    Well, it's still happening.

    When I'm in Settings>Store and try to select Music, Apps, or Books to auto-download on other devices, they automatically switch back to "off." Could that be related?

    This is driving me nuts. Can anyone help?

    Thanks!
  2. jasperandrews
    Offline

    jasperandrews iPF Novice

    Joined:
    Oct 4, 2011
    Messages:
    11
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Melbourne Australia
    Ratings:
    +0 / 0
    Sounds a bit strange. You've done everything I would have done! The only thing I can think of is maybe you have made a simple spelling mistake with your apple ID?
    I hope this helps. Good Luck!
  3. SingingSabre
    Offline

    SingingSabre iPad Junkie

    Joined:
    May 1, 2011
    Messages:
    543
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Tucson, AZ
    Ratings:
    +0 / 0
    Exactly. But I know that that's not the case. iBooks works fine as does anything else requiring my Apple ID.
  4. Hayles66
    Offline

    Hayles66 iPad Expert

    Joined:
    Feb 12, 2011
    Messages:
    8,876
    Thanks Received:
    309
    Trophy Points:
    83
    Location:
    Somerset-UK
    Ratings:
    +321 / 0
    Oh heck! I can't think what else you could do, Sabre! Usually a hard or soft reset of the iPad works for me or turning off the router and on again. Usually it's a router problem with me. You've got a new iPad so I don't know. I'm sure someone will come back with the right answer. I think it's a case of going through everything over and over. It's always something simple. Good luck!
  5. SingingSabre
    Offline

    SingingSabre iPad Junkie

    Joined:
    May 1, 2011
    Messages:
    543
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Tucson, AZ
    Ratings:
    +0 / 0
    Okay, so I changed my email address on my account and got the same result. Is it possible that an app is preventing me from accessing the iTunes store?
  6. Hayles66
    Offline

    Hayles66 iPad Expert

    Joined:
    Feb 12, 2011
    Messages:
    8,876
    Thanks Received:
    309
    Trophy Points:
    83
    Location:
    Somerset-UK
    Ratings:
    +321 / 0
    I'm not sure. Not heard of that before. Have you tried the Internet. When I get desperate, I ask all the Apple forums for answers.
  7. SingingSabre
    Offline

    SingingSabre iPad Junkie

    Joined:
    May 1, 2011
    Messages:
    543
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Tucson, AZ
    Ratings:
    +0 / 0
    I've asked everywhere...no one has a solution. I think it has something to do with the iCloud transition.
  8. leelai
    Online

    leelai Administrator Staff Member

    Joined:
    Apr 24, 2011
    Messages:
    24,809
    Thanks Received:
    1,263
    Trophy Points:
    113
    Location:
    Brisbane, Australia
    Ratings:
    +1,325 / 0
    Someone else has posted today they are having the same trouble with the settings - store on/off button
    You're not alone, but I don't know the answer.

    Update: they've now solved their problem. They signed out of their apple ID and then just signed back in. That fixed it for them.
    Last edited: Oct 9, 2011
  9. SingingSabre
    Offline

    SingingSabre iPad Junkie

    Joined:
    May 1, 2011
    Messages:
    543
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Tucson, AZ
    Ratings:
    +0 / 0
    Gah. No matter how I try that, it hasn't worked for me.
  10. Hayles66
    Offline

    Hayles66 iPad Expert

    Joined:
    Feb 12, 2011
    Messages:
    8,876
    Thanks Received:
    309
    Trophy Points:
    83
    Location:
    Somerset-UK
    Ratings:
    +321 / 0
    OMG. You are still struggling! I feel for you Sabre. Keep trying, don't give up
  11. SingingSabre
    Offline

    SingingSabre iPad Junkie

    Joined:
    May 1, 2011
    Messages:
    543
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Tucson, AZ
    Ratings:
    +0 / 0
    Reset my network settings. Still nothing.
  12. leelai
    Online

    leelai Administrator Staff Member

    Joined:
    Apr 24, 2011
    Messages:
    24,809
    Thanks Received:
    1,263
    Trophy Points:
    113
    Location:
    Brisbane, Australia
    Ratings:
    +1,325 / 0
    Boy, still going. Do you remember downloading anything before this started. I don't suppose someone else had a play on it. Gosh I hope you solve it.
  13. SingingSabre
    Offline

    SingingSabre iPad Junkie

    Joined:
    May 1, 2011
    Messages:
    543
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Tucson, AZ
    Ratings:
    +0 / 0
    Actually I fixed it late Monday. I downloaded the last beta of iTunes 10.5 and the GM of iOS5. Put iOS5 on my iPad and that fixed all the problems. :)
  14. leelai
    Online

    leelai Administrator Staff Member

    Joined:
    Apr 24, 2011
    Messages:
    24,809
    Thanks Received:
    1,263
    Trophy Points:
    113
    Location:
    Brisbane, Australia
    Ratings:
    +1,325 / 0
    So very glad that's fixed, a frustrating time for u
  15. kewlcappedtj
    Offline

    kewlcappedtj iPF Noob

    Joined:
    Dec 29, 2011
    Messages:
    4
    Thanks Received:
    0
    Trophy Points:
    0
    Ratings:
    +0 / 0
    Me having the same prob..!!
  16. leelai
    Online

    leelai Administrator Staff Member

    Joined:
    Apr 24, 2011
    Messages:
    24,809
    Thanks Received:
    1,263
    Trophy Points:
    113
    Location:
    Brisbane, Australia
    Ratings:
    +1,325 / 0
    Boy, you still have this problem too. Have you tried the tips here. Let's hope someone chimes in here who can help you.

    Sent from my iPad using iPF

Share This Page

Search tags for this page
4g ipodwifi is on but i cannot connect to itunes everything else works
,
cannot connect to apple store solutions
,
cannot connect to itunes ipad
,

cannot connect to itunes store

,
cannot connect to itunes store connection reset by peer ipad
,
cannot connect to itunes store ipad2
,
connect to i tunes store
,
i cannot login to itunes and app stores on my ipad 4
,
ipad 16gb cannot connect to itunes store
,
ipad 4 error cannot connect to itunes store
,
ipad air http/1.1 cannot connect to itunes store
,
ipad error cannot connect to itunes
,
ipad mini cannot connect to itunes store
,
ipad mini cannot connect to itunes store solved
,
ipad one will not connect to itune store 5.1.1
,
no matter what i try ipad still cannot connect to app store
,
updated ipad software to 7.0.4 and now ipad keeps saying connect to itunes
,
why cant my ipad connect to the itunes store but ot cam connect to everything else
,
why does ibooks keep saying cannot connect to itunes store on my ipad 1
,
why does ipod keep saying cannot connet to itunes store