South Korean Government Orders Apple to Change its App Store Refund Policy

Discussion in 'Apple iPad News' started by Maura, Jul 7, 2014.

By Maura on Jul 7, 2014 at 10:46 AM
  1. Maura

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    iPadForums News Team

    Jun 7, 2010
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    According to a report on 9to5 Mac today, the South Korean Government’s Fair Trade Commission (FTC) has ordered Apple to change its App Store refund policy, which it has ruled “unfair.”

    Under the current policy, users who think that they are entitled to a refund in the App Store must first submit a request for a refund, which will be reviewed by an Apple employee, who will then consider whether or not to grant the refund.

    9to5 Mac says that South Korea’s FTC has had many queries from the country's Citizen’s Coalition for Economic Justice about the policy. Apple informed the FTC that it intended to set up a new, automated refund system in the Korean App Store, and would also look into the possibility of setting up the new automated system in App Stores worldwide.



Discussion in 'Apple iPad News' started by Maura, Jul 7, 2014.

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