Apple Emails iTunes Users to Offer Refunds for Unauthorized In-App Purchases

Discussion in 'Apple iPad News' started by RaduTyrsina, Mar 25, 2014.

  1. RaduTyrsina

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    News Team

    Jun 22, 2012
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    Back in January this year, Apple has signed an agreement with the U.S. Federal Trade Commission which requires Cupertino to provide full refunds to parents whose children have purchased unauthorized in-app items. Now Apple has started sending out emails to those iTunes users who were in this situation The affected users needs to fill out a form through a special link and all requests are required to be submitted by April 15. Apple states that only unauthorized purchases “made by a minor†are eligible for a refund. Here’s he content of the email:

    Since the number of such complaints has been constantly increasing, Apple has decided to add a pop-up warning message in iOS 7.1 detailing a 15-minute window which allows users to make in-app purchases for 15 minutes without reentering a password. The grand total of refunds is expected to reach around $32 million.

    Source: iPhoneForums

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