Some 9.7-inch iPad Pros Are Being Bricked by iOS 9.3.2

Discussion in 'Apple iPad News' started by Maura, May 17, 2016.

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  1. Maura

    Maura
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    iOS 9.3.2 bricking some 9.7-inch iPad Pros.JPG

    MacRumors reports on a number of complaints from owners of 9.7-inch iPad Pro tablets that are being aired on MacRumors and also via Twitter, with those who are posting claiming that iOS 9.3.2 appears to be bricking some of their iPad Pros.

    Apparently the problems are evident after installing the update over the air, with users getting an “Error 56” message that tells them to connect their device to iTunes.

    MacRumors says that the problem is widespread, although not all 9.7-inch iPad Pros have been affected. One MacRumors user, NewtypeCJ, said that following the instructions and trying to restore the iPad Pro via iTunes simply didn’t work.

    “Mine is bricked. Says it needs to be plugged into iTunes, won’t restore or update, just a big look. Fantastic. :/”

    Error 56 is apparently a hardware issue, according to Apple’s support documents, which recommend installing the latest version of iTunes, then seeing if there are any issues with third-party security software, and then trying to restore another two times.

    If, after all that, you still see the error message, then it’s time to contact Apple Support. Hopefully Apple will be releasing a fix for this issue very soon.

    Image credit: @ivanmorote

    Source: iOS 9.3.2 Bricking Some 9.7-inch iPad Pro Devices With 'Error 56' Message
     
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  2. PatS

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    Has this problem been fully resolved? Is it now safe to upgrade ios o. Ipad pro 9.7?
     
  3. Mickey330

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    Yes. Apple re-released iOS 9.3.2 for the 9.7" iPad Pro. You can either upgrade over-the-air on your iPad or upgrade using iTunes. I've not heard any negatives for the improved version.

    Marilyn
     

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