restoring settings

Discussion in 'iPad 1 Forum' started by stevegoodchild, Jan 19, 2013.

  1. stevegoodchild
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    stevegoodchild iPF Noob

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    Help please

    I have an Ipad1 which I have been trying to restore the settings on without any luck. I keep getting the ipad could not be restored an unkown error occured (21). Any clues? Thanks Steve.
  2. scifan57
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    scifan57 Super Moderator Staff Member

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    Have you seen this?http://support.apple.com/kb/TS3694#error21
    It suggests that you may have some security software that interferes with the restore process.

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