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Problem with Mail programme

Autumn Witch

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Sep 8, 2012
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I have an iPad Air 2 running on IOS 11.3 and I use the inbuilt Mail programme for all my emails. My main email provider is Ntlworld.com. Recently I was unable to send or receive emails and simply got a notice to say The username for “Gmail” is incorrect.

I do have a couple of Gmail addresses but don’t use them very often and I have never received a similar message before. Using my laptop I changed the passwords on the Gmail addresses and also on the Ntlworld address. Now my iPad can Receive email on @ntlworld.com but cannot send. When I try to send I still get the message that the username for “Gmail” is incorrect and the emaillands in the Outbox. Does anyone know why Gmail is interfering with the iPad Mail programme and/or my @ntlworld.com address.

Any help or advice would be greatly appreciated.
 
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A

Autumn Witch

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Hi Thomas, Thanks for the suggestion. I’m pretty sure the fault lies inside my iPad somewhere - my laptop (Wndows OS) is dealig with all my emails without any problems. I’m currently trying out the suggestion made by Jupiter 7 and will post the results later in the day.
 

brixtonboy

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May 28, 2016
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Hi My iPad Air 2 11.4.1
Recently started to go to a black screen before loading the gmail App.
Sorry people problem solved, deleted the App and reinstalled it, now it faster than ever.
B.B.
 

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