Gmail password not recognised

Discussion in 'iPad Air 2 Forum' started by Richbake99, Jan 18, 2015.

  1. Richbake99

    Richbake99
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    Hi, I have just switched to an Air2 from an ipad2 and whilst I think it's a great leap forward I'm having problems with gmail. I can set up Gmail and use it as a separate app but it won't work in the pre-installed email app on the desktop. I keep getting a message that either my username or password is incorrect; not so! I have uninstalled and reinstalled the Gmail app but that makes no difference. It's annoying that notification/sound alerts only seems to work in the factory installed app.
    Hope someone can help!
    Thanks
     
  2. J. A.

    J. A.
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    Notifications and sound alerts also work with the Gmail app. That's what it looks like on my iPad Air in Notification Center:
    image.jpg
    I get alerts and hear the chosen sound every time I receive an email.

    For the built in Mail app:
    Do you use 2 step-verification? In that case you need an app-specific password.
     
  3. Richbake99

    Richbake99
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    Thanks but that's how my notification screen is set up too. I suppose it could be a two step verification thing...but if so why does the gmail app accept my pc's gmail password?
     
  4. J. A.

    J. A.
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    I'm not certain. Google wrote the app, maybe that's somehow included in the app's software.
     
  5. tharley46

    tharley46
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    I have a problem deleting apps from my screens on my iPad 3. I can hold the app that I want to delete until it jiggles. But the app will not delete when I tap the x, the screens starts too flicker and a few of the other disappear then reappear. Also I can't get the screens to go to back to normal, meaning the screen stays in delete app mode. Use to, I just press the home button and everything would back to normal. Now, I have to do a (hold power n home button until Apple logo appears) hard reset anytime after trying to delete apps to get back to normal. This is really beginning to p@&$ me off. HELP


    Sent from my iPad using Tapatalk
     
  6. Richbake99

    Richbake99
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    Many thanks. It never occurred to me that it was the 2 step verification thing. Now sorted.
     
  7. J. A.

    J. A.
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    Glad to help.
     
  8. J. A.

    J. A.
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    Welcome to iPadForums, tharley46! Nice to see you here!

    Which software is installed on your iPad? Did you already try to restore via iTunes on your computer?
     
  9. tharley46

    tharley46
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    I'm running 8.1.2. No I haven't tried to restore yet, thinking it would be my last resort


    Sent from my iPad using Tapatalk
     
  10. J. A.

    J. A.
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    To make sure you didn't enable restrictions, go to Settings - General - Restrictions and look at "Deleting Apps". It should be enabled.

    To delete apps, try this in Settings - General - Usage - Manage Store. Tap the app you intend to remove and delete it from there.

    Third option: remove the app in iTunes (computer) and sync this to your iPad.

    If this doesn't work either, you'll need to restore your device using iTunes. The software on your computer should be up to date. Backup your iPad, (iTunes or iCloud), connect your device to iTunes and restore it. This will remove all the data stored on your iPad, and install the latest iOS, again. It's possible to restore from your backup afterwards. That done, perform one more hard reset.

    Hope that helps.
     

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