Power button/backlight button not working! Help Please!

Discussion in 'iPad 1 Forum' started by Schultzy, Sep 5, 2013.

  1. Schultzy

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    iPF Noob

    Sep 5, 2013
    Thanks Received:
    The button on top of my ipad will power down the ipad when I hold it, but when I push it to shut screen off or lock it, it won't work! Is there a setting I am missing that can fix this or should I take it to an apple store? If someone could let me know that would be fantastic! Thanks!
  2. J. A.

    J. A.
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    Super Moderator
    Staff Member

    Nov 11, 2012
    Thanks Received:
    Hi, welcome to iPF!

    You can't really fix a problem like this, and there are no settings to get it working again, as far as I know.
    There are a few workarounds that will lock your screen without the Power button:
    You're able to set a time so that the display turns off by itself in Settings - General - Auto Lock.
    You can enable Assistive Touch to lock the screen in Settings - General - Accessibility - Physical & Motor - Assistive Touch. Then tap the button that's appearing in one of your iPad's corners, choose "Device"


    Then lock the screen.

    Sometimes resetting the iPad solves problems: press and hold Home and Power button until the Apple logo appears.

    If your iPad's warranty hasn't expired yet, it's certainly a good idea to visit the next Apple Store.

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