Photobucket for iPad No Longer Opens

Discussion in 'iPad Help' started by MattIM, Oct 24, 2010.

  1. MattIM
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    MattIM Super Moderator Staff Member

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    In the last week, every time I launch Photobucket, it stays on the blue screen and then it takes me back to home page. I then launch again a second time, and usually this allows me to get into Photobucket. Today, I tried getting into the app--once, twice, and trice to no avail. I go to the app store and look up Photobucket. I go into the app description and see that Photobucket crashes a lot according to many reviews. I try to add my review. The app store tells me that I can't review the app because I don't own it!

    The app store shows it is installed (grayed-out). What should I do? Delete the app and reinstall? Synch?

    I already tried ipl'ing (rebooting) the iPad but this didn't work.
     
  2. BrennB
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    BrennB iPad Addict

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    Try resettinng with photo bucket running. Hold power and and home until it restarts... You can try delete and reinstall it won't hurt
     
  3. MattIM
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    MattIM Super Moderator Staff Member

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    Tried Both Ideas

    Thank you, BrennB. Neither suggestion worked. I did the photobucket running and rebooted the iPad. Then I deleted it, went to AppStore and tried to reinstall but can't because it still shows as installed.

    I have reported it as a problem with the app developer.
     
  4. SweetPoison
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    SweetPoison iPad Legend

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    O man. I would be hella mad if that happened. Good luck!
     
  5. hdana
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    hdana iPF Noob

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    Photobucket Thread

    Matt - could you please send a ticket to Photobucket at //photobucket.com/contact, provide your Photobucket account username and state again the problem you are having with the connection fron the iPad to Photobucket? Photobucket will try to troubleshoot the problem for you.
     
  6. MattIM
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    MattIM Super Moderator Staff Member

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    Thank you for Advising Me About Sending The Note

    Much appreciated for all the responses, I did get back into the appstore and sent a problem report. That was the last resort option for me. I described fully what happened, what has happened, and everything I've done since the last suggestion from BrennB to delete the app.

    I know that this will be fixed. I'm getting back late tonight to see if I got any responses or any futher developments.
     
  7. BrennB
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    BrennB iPad Addict

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    Did you try reboot after deleting the app to see if the option to install came back? Do you have a recent backup that you can restore too without losing too much new data?
     
  8. MattIM
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    MattIM Super Moderator Staff Member

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    Hi Brennb

    OMG, I am thinking like YOU! Rebooting is also a very good suggestion--which I did after I deleted the app. Usually that works, not this time. I always do a backup on Saturday night, so Photobucket, worked on Saturday. It stopped working on Sunday. Did a restore from Saturdays backup. That didn't help.

    What is so irritating is seeing the app on my home page and it won't do anything! It is almost like the app is taunting me...come on Matt figure me out! Why can't you get me to work?

    So BrennB, thank you for hanging in there with me! I'm glad there is someone who does troubleshooting like I do. Uncanny!
     
  9. BrennB
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    BrennB iPad Addict

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    Ok so, the next thing since you do have a backup....

    Save your backup file to your desktop or someplace in case it gets removed from iTunes accidentally...

    Now, do dfu mode and set up iPad as new restore iOS...then load backup.
     
  10. SweetPoison
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    SweetPoison iPad Legend

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    She is so smart, our Brenn.:D
     
  11. BrennB
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    BrennB iPad Addict

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    Only if it works. LOL. ;)
     
  12. The Alternative
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    The Alternative iPad Junkie

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    MattIM - Did you happen to try the "Reset on next launch" option in the "Settings" app? Not sure if this will help but its worth a try.
     
  13. BrennB
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    BrennB iPad Addict

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    Ooooh! good idea
     
  14. MattIM
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    MattIM Super Moderator Staff Member

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    Hallelujah! Hallelujah!

    Verily I say unto you: this forum is dah bomb! Brennb, you really should be an honorary moderator AND Alternative, you get extra stars!

    Going from the clue that brennb suggested about the backup and taking alternatives' suggestion to reset in settings.

    I reset my iPad and restored my backup from last Saturday. My restore brought back everything including Photobucket. I deleted Photobucket. Went back to the AppStore and installed Photobucket. Photobucket now comes up right away, no more waiting for it to get to the main screen.

    This was a great lesson in the importance of backing up and synching the iPad. I really am very thankful to all of you, especially brennb and alternative. You all are brilliant!
     
  15. BrennB
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    BrennB iPad Addict

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    Excellent! Persistence pays off!
     

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