no safari, mail or ipod

Discussion in 'iPad Help' started by zorem, May 23, 2011.

  1. zorem
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    zorem iPF Noob

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    I updated ipad os and synced with itunes and since then the ipad will open safari, mail and ipod and then immediately shut them down. What's up?
  2. twerppoet
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    twerppoet iPad Legend

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    Restarting the iPad should take care of this. It should probably be done after every update, and is sometimes necessary to get an app to work properly after it has been downloaded. That's rarer, but it's been known to happen.

    Hold down the power button until the red slider appears. Slide it off. After the iPad finishes shutting down wait a few seconds, then press the power button down until the Apple logo appears.
  3. zorem
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    zorem iPF Noob

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    Thanks for your reply, Mikel. I have done the restarting several time and it doesn't make a difference.
  4. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    OK - then - one stage further...a reboot....turn the iPad off.

    Hold the Power and Home buttons down for about 10-15 seconds until the white Apple logo appears - don't worry, it will - and then let the iPad reboot. That takes a little time, so have patience....no apps or data will be lost.

    It's probably not going to help, but it's the last 'easy' thing to try before getting into more difficult territory....

    Tim
  5. zorem
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    zorem iPF Noob

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    Tried that and it seems mail will now open and stay open, but safari, ipo, itunes, app store will only open and then close.
  6. zorem
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    zorem iPF Noob

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    Anybody out there to help with this problem - still can't open safari, ipod itunes and appp store and have them stay open.
  7. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    OK - I'm grasping at straws as you can probably tell....but have you tried closing the Safari app in the multi-task bar? i.e. double click the Home button, hold any icon until they start to jiggle, then hit the 'X' on the top left hand side of the Safari icon. Then hit the Home button again to stop the jiggling and close the multi-task bar. Then try Safari again?

    Not holding out much hope...but it's worth a try...

    Tim
  8. zorem
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    zorem iPF Noob

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    Hi Tim. Safari, and all the apps that came with the ipad, has no "x". Thanks.
  9. Gabriel1
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    Gabriel1 Super Moderator Staff Member

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    I think Tim meant the - (minus) button on the top left of the app.

    The Archangel
  10. twerppoet
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    twerppoet iPad Legend

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    Sounds like your going to have to restore the iPad, and I'm not even sure that will work.

    At this point I recommend giving Apple's tech support a call. They'll probably walk you through a restore and possibly a couple other things, and if that doesn't work you'll be one step closer to getting them to replace it.

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