No incoming video on Skype app on iPad 2

Discussion in 'iPad Help' started by theferret, Sep 23, 2011.

  1. theferret

    theferret iPF Noob

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    Hi my wife is in canada with her iPad2 and we are trying to skype form my pc to her iPad. Sound is no problem and I can see her video, but she cannot see mine. I have tested my webcam by logging in to her pc across the desk and calling skype pc-to-pc and works fine so I know I am broadcasting a video signal. I am assuming the Skype App can handle incoming video so is there a setting somewhere that she needs to change to allow the video link?

    Thanks for any advice. Of course would have been smart to sort it out beofre she left!!!

    Mike
     
  2. Tim SPRACKLEN

    Tim SPRACKLEN iPad Legend

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    Is it possible for her to check the bandwidth of the connection she is using? Skype will automatically prioritise audio if the bandwidth is poor and disables video under these conditions.

    Tim
     
  3. theferret

    theferret iPF Noob

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    Hi tim dumb question but how does she do that? Can you override the audio priority?
     
  4. Tim SPRACKLEN

    Tim SPRACKLEN iPad Legend

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    No - if it is that problem, you can't override it - it's inherent in the encoding protocol - which assumed you wouldn't want video and no audio.

    Is she able to measure the bandwidth of the connection to the Internet - there are several websites that will let you do that - to see what actual data rate she's getting, in case it's something entirely different. To get reasonable video you'll need about 2 Mbps.

    Tim
     
  5. Gabriel1

    Gabriel1 Super Moderator Staff Member

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    Speedtest X HD from the App Store will check the bandwidth. I use it if/when I get any problems which may be affected by bandwidth.

    The Archangel
     
  6. Tim SPRACKLEN

    Tim SPRACKLEN iPad Legend

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    Thanks, Gab..much appreciated.

    Tim
     
  7. skimonkey

    skimonkey Administrator Staff Member

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    When I tested skype on my ipod, I had a similar issue where I could see my friend, but I couldn't see myself in the small box. I realized that the camera was facing away and not towards me. I quickly toggled the switch and it worked. Do you think that may be part of it? However, now reading your post in more detail-that does not seem to be the problem...Hope you find the solution-I would be interested since I, too would like to skype on my ipad.
     
    Last edited: Sep 24, 2011

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