Ipad Video won't display. Please help!!!!

Discussion in 'iPad Help' started by ichieh, May 12, 2011.

  1. ichieh
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    ichieh iPF Noob

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    I placed skype video call from my ipad 2 to my sister who has ipad 1, when she took my calls, she could hear me, but she couldn't see video from me. Her Skype version is up to date, her ipad OS is 3.1 and my ipad 2 is 4.4.. We don't understand why she couldn't see me. Please help!!
  2. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    Please don't get annoyed with me for suggesting something obvious but remember that, in the Skype app, it's possible to disable the video transmission and conduct an audio only transmission. You didn't by any chance have the video disabled? As I said, don't get annoyed with me for suggesting this - but we've had a couple of members with the same problem and, in the end, it turned out simply that they'd got the video turned off!!

    Tim
  3. ichieh
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    ichieh iPF Noob

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    I dont even know there is an option to turn off video call. How do i check if it is turned off
  4. ichieh
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    ichieh iPF Noob

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    To clarify, i clicked videos call from my ipad 2 skype ( i can see myself on my ipad 2). But my sister couldnt see me
  5. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    A couple more suggestions. Switch your iPad completely off rather than simply putting to sleep...


    The easiest first way to try to solve ‘unexplained’ or ‘unusual’ problems with the iPad are:-

    Force the offending app to close. If you have iOS 4.2 or 4.3 double-press the ‘Home’ button to bring up the multi-task bar at the bottom of the screen. Press *and hold* any icon until they start to ‘jiggle’. Then tap the top left-hand corner of the app that you want to close. It will ‘disappear’ from the list. Don’t panic - you’ve not deleted it, just closed it. Now tap the Home screen and the multi-task bar will disappear. Re-open the iPad’s app and see if the problem has resolved itself. If not, it’s on to possible solution number two!!
    Restart the iPad. Press *and hold* the Power button. After a couple of seconds a slider control will appear asking you to confirm that you really want to switch the iPad off (this is all you’ll be doing). Slide the control to accept. A rotating white ‘bezel’ will appear in the iPad screen as the iPad powers down (it takes a few seconds, just like it would if you were shutting down your PC). When the screen of the iPad has gone completely blank, press *and hold* the Power button for a couple of seconds until the white Apple logo appears and the iPad starts to power up. This takes several seconds, so be patient. During the power up the automatic screen orientation function is disabled, so don’t panic. A few seconds before the power up is complete, the iPad plays a little ‘jingle’ and then you’re back to the Home screen. Restart the iPad’s app and see if the problem persists. Apple (and Forum members) recommend that you power down your iPad at least once a week, just as you might regularly completely switch off your PC. The normal procedure of just briefly pressing the Power button of the iPad merely puts it to ‘sleep’. Most Forum members have found that one of the two methods I’ve mentioned here cure a whole bunch of unexplained problems and are an easy first step to resolving most anything that happens on the iPad.

    Tim
    Scotland
  6. DontUnderstandMyIpad
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    DontUnderstandMyIpad iPad Guru

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  7. ichieh
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    ichieh iPF Noob

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    I called myself from ipa 2 to ipad 1, and can see myself on both ipads. I called my sister ipad again, still no video image. I then called her PC skype, and she can see my fine on her PC, but just not on her ipad. Do you think that her older ipad OS has anything to do with this inability to display video?
  8. DontUnderstandMyIpad
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    DontUnderstandMyIpad iPad Guru

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    That's pretty much what I had just written. Skype video calling does not work with iOS 3.x ;)

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