Funnily, after 2 days of complete and utter frustration, including during that time that Applecare tech support has been pretty poor, I sat down for a few hours of playing with iTunes and learnt how to tidy it all up to my liking and now that I actually understand the process, I find that iTunes isn't that bad ! But boy........ was it painful. Apple totally understand this and I know I'm not alone. What was bad, IMO was that on this fantastic piece of kit which comes in a box with hardly anything in it at all, why on earth didn't they ship it with a) the User Guide in PDF form sitting in your iBooks, b) why iBooks isn't preinstalled anyway !!! and c) A nifty little Startup Intro Video the first time you start your brand new iPad giving you a quickstart tour of what it's all about.....????? However............... (back to iTunes), Having said that I now like iTunes and that, now, how wonderful I think it is....... it's currently not working on my computer !!!! And from the conversations I've had so far, it sounds as though I'll be needing to do a complete uninstall and reinstall of it (hopefully it won't undo all the work on my iPad so far.......).