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Lost all my emails after ios 5 install.

Discussion in 'iPad OS' started by Andygo, Oct 12, 2011.

  1. Andygo
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    Andygo iPF Novice

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    How can I get back my emails that have disappeared after the ios install?
  2. col.bris
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    col.bris Administrator Staff Member

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    I suggest you provide more information so we may assist. please provide details about your computer type and what os you are using. Do you have a back up of your computer. Finally do you have your isp store your emails for 30 days and how is the ipad receiving the emails and from where. With this information we should be able to assist.

    in the meant time go in to preferences email and see if the settings are correct.
  3. smoothchat
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    smoothchat iPF Noob

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    oh oh! same thing happened to me. My wife is gonna kill me for fiddling with it.

    iPad2, iTunes on Win7 Professional 64bit.

    Yes PC is backed up. iPad backed itself up at start of ios5 upgrade. Only 1 email remained after upgrade and that was received 3 days ago !!

    The restore option in iTunes shows an iPad backup I made last night (before the iOS5.0 upgrade was available). If I restore from that, will it mess with the new ios5 versions of mail etc?
    Last edited: Oct 12, 2011
  4. Andygo
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    Andygo iPF Novice

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    Win 7 pc, ipad 1.Its the emails I had on the ipad that I lost. Top marks Apple.
  5. rogdas
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    rogdas iPF Noob

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    Same here. Everything was restored except emails from 3 accounts.
    Mine is win7 home premium 64bit. I Did the update yesterday but when i check my emails today its all gone.
    I just tried to restore the back-up i did a day earlier but still the same. I planned to update yesterday
    So i did a backup before that and itunes did another backup before updating. Sad.
  6. McPc
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    McPc iPF Noob

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    Ditto

    No problems with the download. Backup up installed fine. All my apps were still in place and worked. The only hitch was ALL my email from 2 pop email accounts was gone. Not a one remained.

    With all the other problems I've seen with this update I didn't even want to think about trying to mess around with a restore as it didn't seem like a sure bet either. Guess we'll just have to accept it and move one. Sure would be nice to hear why that happened.

    FYI Win7 64bit Professional
  7. Nospam
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    Nospam iPF Noob

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    OMG! No warning during the update about this. Complete nightmare, I've lost the lot and no way to restore the selected items and current threads I need to keep with me when travelling. Also my sent messages, which were important. Totally screwed up, why no warning during install or did I miss it???

    PS. PC Win7 Vista Home Premium
    Last edited: Oct 15, 2011
  8. misterfudd
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    misterfudd iPF Noob

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    It's a setting that was silently changed to only show the last three days email. Change that and you'll be golden.
  9. russellclayton
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    russellclayton iPF Noob

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    Hi misterfudd, I like many others have lost all my MobileMe emails when upgrading to iOS 5. You state that it has been changed to only show the last three days mail and that changing this will sort it out but you do not advise how to change this. Which settings etc need to be changed?
  10. visualhaus
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    visualhaus iPF Noob

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    i also lost emails. i have 3 pop accounts on my ipad. 2 are completely wiped (empty trash, sent, inbox etc) and one is fully together. I tried a back up from restore (that i did before the update) but no luck.
  11. Gabriel1
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    Gabriel1 Super Moderator Staff Member

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    Not sure about last 3 days but if you go into Settings>Mail,Contacts,Calenders>Show you can pick up to the last 1000 emails.....hope that helps.
  12. russellclayton
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    russellclayton iPF Noob

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    Hi Gabriel1, have already tried that along with restoring from old backups but nothing works; all emails prior to install of iOS 5 have completely vanished and it seems they are non recoverable :( Hence asking misterfudd for clarification.
  13. ipadbraincell
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    ipadbraincell iPad Fan

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    Your emails will still be on their respective servers, log into them and see.

    In my case it downloaded all the old messages because the servers were not marked as 'read'.
  14. magicbytim
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    magicbytim iPF Novice

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    Make sure your passwords have been entered. It appears as though passwords were not transferred. Once I put my password in all emails downloaded.

    Unfortunately they all downloaded as unread so I will have to click on all of them one at a time to mark as read. If anyone knows how to make multiple emails as read please post.
  15. Nospam
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    Nospam iPF Noob

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    I have three POP3 servers and thousands of emails, I keep the important and current ones on the iPad when travelling for work, trawling back through them all to find them would be a nightmare, it is ridiculous that this wasn't a warning message during upgrade, an apology would be the least to expect.
  16. John L
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    John L iPF Novice

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    Me too. Absolute nightmare. How can this happen? Apparently my emails older than about 72 hours were all deleted from inbox, the entire sent folder gone, trash empty,

    I have the same situation on iPhone also, I guess either because of the iOS update or the fact that I have enabled iCloud and maybe that has synced the issue to my other device. I really don't know the why, but am begging for a solution here.

    Many of these deleted emails were only on my iPad and iPhone (like the thousands of sent emails) and it was all very, very, important to my business.

    I have iPad 1, iPhone 4, pop email, windows 7 pc, ios5 on both devices now, and way too many issues to deal with now.

    Is there ANY type of system restore available to revert all of this back to where I had my email?
    Any setting? Any recovery? Any hope?

    PLEASE, PLEASE, PLEASE SOMEONE OFFER HELP HERE.
  17. kimtry
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    kimtry iPF Noob

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    my email issue seems to be that I cannot reply to any emails or send new ones without getting an error message that it is not able to send

    iPad2 - iTunes updated to 10.5, upgrade to iOS5 and added iCloud
    PC Windows 7 Home Preimum 64 bit OS
  18. John L
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    John L iPF Novice

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    I now have NO outlook calendar... Only the outlook icloud calendar listed in outlook now. Anyone know if I elect to remove the iCloud fiasco all together, am I now going to be screwed because they somehow deleted my original calendar locations?
  19. Forgetful
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    Forgetful iPF Novice

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    I read this thread before upgrading to iOS 5 and backed up my email just in cased, but my emails were all preserved after upgrading. I have two POP3 accounts and several non-POP ones.
  20. misterfudd
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    misterfudd iPF Noob

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    • Settings
    • Mail
    • Exchange
    • Mail Days to Sync
    Not the easiest to find, but there it is.

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