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Discussion in 'UK iPad General Discussions' started by Ronnie2903, Nov 12, 2013.

  1. Ronnie2903
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    Ronnie2903 iPF Noob

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    Both myself and my wife uploaded an update to, my I-pad and her I-pad mini, last week. When we try to Sync both we get a loop now at stage 6. It states waiting for changes to be applied. This goes on for about 6 minutes and then just stops. Has anyone else experiences this and how did they solve it.
    Apple shop told my wife to uninstall I-Tunes from ther main computer and re-install it. They stated I would not lose any of my 17,000 songs or 500 photos as thay are on the Hardware so won't be lost!!!!!
  2. J. A.
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    J. A. iPad Legend

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    Hi, Ronnie2903! Welcome to iPF!
    Don't yet delete iTunes, but make sure it's up to date. Then backup your iPad and restore it: http://support.apple.com/kb/HT1766
    If this doesn't help, then delete iTunes and try the suggestions from Apple shop.

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