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iTunes help

Discussion in 'iPad General Discussions' started by mackem79, Mar 31, 2013.

  1. mackem79
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    mackem79 iPF Novice

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    I've recently had to change my iPhone as it was faulty.

    When I've reinstalled all my apps ice noticed only around half my downloaded tones are available.

    Anyone know why this is and how I can recover the lost tones without having to pay for them again ?

    Thanks.
  2. Mickey330
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    Mickey330 Super Moderator Staff Member

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    Tones that you bought from Apple should be available to re-download free of charge; they're like apps in that respect. I'm quite sure if you went back to the store and downloaded them again, it wouldn't cost you a thing.

    And, since you talk about a phone, have you heard about or seen our sister forum - www.iphoneforums.net? There, they are all things iPhone, as we are all things iPad here. You might have better success asking iPhone-related questions there...

    Though, we are always glad to help. It's just that they might know more of the ins and outs of a phone.

    Marilyn
  3. mackem79
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    mackem79 iPF Novice

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    Thanks for your help, I am registered on the other forum already but used this one in error.

    I've re-downloaded a tone so fingers crossed it won't charge.
  4. mackem79
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    mackem79 iPF Novice

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    Got charged even though it said I'd already bought it at the point of download :(
  5. Gabriel1
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    Gabriel1 Super Moderator Staff Member

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    When you get your iTunes receipt you can claim the money back, just explain to Apple what has happened.

    The Archangel
  6. mackem79
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    mackem79 iPF Novice

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    Ok I'll try that thanks, I want my 79p !
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