Its official, some new iPads have problems

Discussion in 'iPad 3 Forum' started by Seadog, Mar 21, 2012.

  1. Seadog
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    Seadog Super Moderator Staff Member

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    It has now been determined that some of the new iPads will not do as well with wifi connections as the iPad 2. There is a probability that this will be resolved with a software update like they did with the iPad 2. Worse case scenario is that there is a bad batch of iPads and they will be happily replaced by Apple, repaired, and resold as refurbished.

    A recap of the issues to date:

    Like any introduction, there are reports of light leaks. Most light leaks are small and unnoticed unless the owner goes looking for them. The only solution is to get a replacement.

    It gets hot: Bigger, more power hungry battery and demands of the new setup. Especially while charging. Do not run the screen on maximum resolution and don't worry about it. It is well within normal tolerances.

    The battery:
    1. Runs down quickly. If the screen is on maximum brightness, it will reduce battery life to only 5 hours more or less of continuous video streaming. Run the brightness at 50% or less and get twice the duration.
    2. Takes forever to charge. To handle the demand of the new screen, it has almost twice the battery power as the iPad 2, but is still using a 10W charger. It will take 7 hours instead of 4 hours of the iPad 2 to fully charge.

    4G:
    Besides the usually difficulties with getting accounts activated, people are finding that they can go through data plans in no time. One guy managed to go through his 5Gb allotment in less than a day. AT&T is trying to work a deal where app makers will be charged for data used by their apps. For example ABC player may be able to add advertising to pay for the service. This will not be a quck fix.

    Dead Pixels:
    This is not a problem specific to the new iPad, or even the iPad series. Any LCD screen built in large quantities will see some cases of dead pixels. Where this is new technology as to the shear number of pixels, there may be more get by the inspectors. Unless it is obvious, it is usually not a big deal.

    One of the extended care companies that does a lot of iPad warranties says that the iPad 2 was damaged three times as often as the iPad 1 from being dropped. The new iPad is expected to have the same issue with drop damage as the iPad 2 since it is still using the same thickness gorilla glass and bezel mount. However, there is a strong possibility that Apple will start using the new, stronger gorilla glass at sometime during production. On the mechanical rate of failure side, the iPad 2 had a .3% fail rate, compared to the iPad 1 rate of .9%. The industry average failure rate for mobile devices other than Apple, is 3.5%, and for non-Apple laptops is 4.5%

    For those of you who have an older smartcover, there is an issue that you will want to make note of. The magnet on the iPad 2 did not care what the polarity of the smartcover was. The new iPad does. If you have one of the old smartcovers from Apple or other manufacturers, it may not work. Particularly if you buy one in a store like Verizon, AT&T, Wal-Mart, or Best Buy. If the polarity is wrong, the cover will not turn off when closed. Checking is easy. Disconnect the hinge end and place the opposite side down on the screen like you would normally. If the iPad goes to sleep, you are golden. If not, the smartcover needs to be replaced.

    Here are some items that will probably get fixed real soon with a software update.
    1. A security issue was found with iOS 5.1 and Apple is working on it.
    2. An issue was found where the new iPad would continue to charge after reaching 100%, or would not show full charge when at 100%.
    3. Safari 5 will not scale up some pictures from the old screen resolution. The pictures can be imported to Photos to show full resolution.



    Almost all the issues are a matter of perception, or will be resolved very shortly. Once people get a better idea of what to expect and how to deal with it, this chaos should die down. We might try consolidating all the worries/complaints about the new iPad to here so it is not scattered all over. The purpose of this is not to knock the ipad for any problems, but to help those few who experience any issues to see if their problem is being worked on or is an isolated case. No matter how much pre-production testing is done, only the real world will find all the little quirks of any new device.
    Last edited: Mar 22, 2012
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  2. rushmore69
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    rushmore69 iPF Novice

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    Wifi on my iPad 3 seems better than iPad 2.
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  3. AQ_OC
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    AQ_OC Super Moderator Staff Member

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    I suspect there are some bugs in the iOS 5.1 too.
  4. seneca18
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    seneca18 Super Moderator Staff Member

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    Thanks for breakdown. So far I seem to have no issue (pause while I knock on wood), other than taking a long time to charge.
  5. jimmy23
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    jimmy23 iPF Novice

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    How would I know if my new iPad had a light leak???

     Sent from my iPad 32gb (3rd generation) using iPF 
  6. exile
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    exile iPad Enthusiast

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    Interesting. I haven't noticed any light leakage. Hopefully I dont. I wonder if it was just a bad batch...Thanks seadog!
  7. KJSmitty
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    KJSmitty iPad Fan

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    Tell me more of this iPad 3 "wifi" issue?

    Thanks

    PS, no light leaks here either.
  8. ipad2quoi
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    ipad2quoi iPF Novice

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    Do you mean that people do not get an idea of what to expect when they acquire a very new iPad?
  9. Seadog
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    Seadog Super Moderator Staff Member

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    The reports are usually people who notice that their new iPad does not get as much signal strength as other devices. Sometimes it is very noticeable, sometimes not. If your iPad does not show good wifi reception where an old iPad had good signal, you might want to investigate. It seems like these problems are software related. If so, there will be a fix out when they find the cause of the problem. If it is some bad wifi chips, Apple has the best return policy you could want.
  10. Seadog
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    Seadog Super Moderator Staff Member

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    I am always amazed at what people expect when they buy a product. Any product.
  11. rjreynolds
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    rjreynolds iPF Novice

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    I am using my new iPad with a linksys "G" router and I am impressed at the distance that I have been able to maintain a connection with. Granted I live on the third floor, I was able to maintain a connection and stream videos from you tube at 500 ft. I have not tried it with an "N" router yet. Is the wifi problem specific to "N" connections? Are the other defects you speak off specific to a certain models, or have there been problems reported across all models?
  12. Lyndon23
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    Lyndon23 iPF Novice

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    Just for completeness, we may as well add the 'Dead Pixel' screen defect to your summary of issues. There have been a whole batch of reports on this and various other forums. I admit this is not a new problem as far as LCD devices go, but it's definately one that has caused some concern for a few of the 'new' iPad owners. I'm currently awaiting a replacement for my 64gb LTE Black which I got on launch day (3 dead pixels). I've just received a shipping date of 2nd April for my replacement, so we'll see how that goes.
  13. augustya
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    augustya iPad Enthusiast

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    I havent seen or know how a dead pixel on a screen looks !! Can you please post the picture of the dead pixel on your screen.
  14. AQ_OC
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    AQ_OC Super Moderator Staff Member

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    As far as I can tell, and I have been testing and looking for any and every type of problem, my iPad is free of defects, though I suspect there are some iOS 5.1 bugs lurking, but that is nothing new either. I have the 64gb LTE Verizon model.
  15. AQ_OC
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    AQ_OC Super Moderator Staff Member

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    Yes, it would be help to see a pic of a screen with dead pixels. I actually have never seen one and I have many screens.
  16. Mystro
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    Mystro iPF Novice

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    Wow, I guess on the plus side is that if you don't have a defective new iPad, your new iPad will out preform the iPad2's wifi signal. I have tested both my iPad2 and new iPad and the wifi is a bit stronger on the new iPad. I also don't have any screen bleeding like on my iPad2.
  17. augustya
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    augustya iPad Enthusiast

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    Apple has so far has not accepted any manufacturing defects no official statement on the defects except the overheating one. Nothing on Backlight Bleeding issue that would worry me more than the overheating problem.
    Last edited: Mar 22, 2012
  18. SarahDeckerIpad3
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    SarahDeckerIpad3 iPF Noob

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    I purchased 3 gen. Ipad from Walmart and everything works beautifully! Bought the At&t wifi, 4g, 64G, leaving behind the ipad 1 (which my husband gets). No backlighting issues, does not get warm and no bad pixels. I am averaging 10 hours of battery life. Awesome! This ipad may be thicker than the ipad 2, but coming from the ipad 1, it is much thinner! Good luck to those who are having issues.
  19. Twism86
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    Twism86 iPad Fan

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    My iPad 2 takes wayyyy more than 4 hours to fully charge, closer to 8.
  20. steftymo
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    steftymo iPF Noob

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    I've never understood the light leak problem. Surely it is only noticeable if you have a very bright screen and are sitting in a very dark room and even then you would have to be looking at a black screen.

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