Ipad2: Not connecting to store not updating IOS

Discussion in 'iPad General Discussions' started by Diegomondrik, Jan 22, 2020.

  1. Diegomondrik

    Diegomondrik
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    I have an old IPad 2 that stopped updating IOS at version 10, and does not connect with the apple store.
    How do I update IOS?
    If I update it, will it connect to the store, or it will never be updated because it is old and not supported anymore?
    Thanks.
     
  2. Jupiter7

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    If your iPad 2 has cellular connectivity, the latest iOS it can run is 9.3.5 (9.3.4 for WiFi only models). To update you need to go to settings General - Software Update. You should be able to connect to the Apple App Store, although some Apps may not be available for older devices.
     
  3. Diegomondrik

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    Thanks Jupiter.
    the IPad is WiFi only. Regarding iOS it now has 10.x, more than the 9.x you mention.
    Any idea why it doesn't connect to the store?
     
  4. Jupiter7

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    Are you sure it is an iPad 2?
     
  5. giradman

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    According to EveryMac (see screen capture below), Jupiter is correct, i.e. an iPad 2 cannot be upgraded beyond 9.x - are you sure that is the model you own and not a later one? If unsure, go into Settings > General > About, you can enter the serial number into the LINK given and find the specific device.

    As to your Wi-Fi, does the connection work on other sites, e.g. Amazon? If not, you might want to do a 'hard reset' of the iPad and also 'power recycle' your modem/router (i.e. turn off the power or pull the plug, wait and repower the modem, then the router). Finally, have you tried another Wi-Fi network, e.g. a commercial place offering free wireless like Starbucks? Good luck - Dave

    Screen Shot 2020-01-22 at 12.51.40 PM.png
     
    #5 giradman, Jan 22, 2020
    Last edited: Jan 22, 2020
  6. scifan57

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    You probably own an iPad 4, which can be updated to iOS 10.3.3.
     
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  7. PrismStudios

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    I have an iPad 2 which can go to the AppStore, but not install many apps.... otherwise it is still performing perfectly.
     
  8. PrismStudios

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    Ironically, it can’t download the Apple store..........
     
  9. J. A.

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    The Apple Store requires iOS 12 and later.
     
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  10. PrismStudios

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    of course... but I managed to reach them on my Kindle Fire HD, which I have talked into running Chrome 7.2...... Not via the App Store, of course.......
     

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