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IPAD VPN will not connect

Discussion in 'iPad Help' started by colefanatic, Jul 13, 2010.

  1. colefanatic
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    colefanatic iPF Noob

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    Hello to all,

    I have a 64 GB 3G Ipad, with a Telus account. I have a serious problem making my VPN works. I also have an Ipod Touch second generation and the VPN works perfectly on it.

    So I use the same settings on my Ipad as the Ipod:
    PPTP
    - same server
    - same account
    - RSA SecuriID OFF (i try to make it OFF on the Ipad and save the settings and when I look back, it goes back to ON)
    - encryption level AUTO
    - Send all traffic ON
    - Proxy OFF

    My Ipod has only WIFI and once I connect to my working place or home WIFI, I can connect to VPN without any problem. However, the Ipad cannot connect to VPN whatsoever, with WIFI on or with Telus 3G on. Here is the message:

    "A connection could not be established to the PPP server. Try reconnecting. If the problem continues, verify your settings and contact your Administrator."

    I contacted Telus and bought their VPN bundle and it does not change anything. Anyway, when I am on WIFI at work, VPN should connect if I use the correct settings. So I am at loss here. Can anyone help me please?
    Last edited: Jul 13, 2010
  2. colefanatic
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    colefanatic iPF Noob

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    I was able to make it work. Apple tech support told me to reset my network settings. I did that and configured a new VPN connection and everything went well.

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