IPad locked up, Help!

Discussion in 'iPad 3 Forum' started by RicksMom, Jul 12, 2012.

  1. RicksMom

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    iPF Noob

    Jul 12, 2012
    Thanks Received:
    I have had my new IPad 3rd Generation since March and it was working perfect. I had it on all day at my office, came home and opened it up to go on Facebook and got a box with the following message...

    Cannot Verify Server Identity
    my work email address
    cannot verify the identity of
    "by2prd0411.outlook.com". Would you like to continue

    Boxes below that with....

    It won't do anything else. I try to turn it off and I get the box with "Slide to Unlock" but that doesn't work either! At the top of the screen is a padlock Icon, does that mean it is locked somehow?
    Any help would be much appreciated!
  2. leelai

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    Staff Member

    Apr 24, 2011
    Thanks Received:
    Hi and welcome to the Forum!

    Sounds like it has frozen, do a reset here and it should fix this. A reset in this case will not change anything and is akin to rebooting a PC.
    Hold the power off button and the home button simultaneously, keep holding them in and you will see the power off slide appear and disappear, wait until you see the Apple logo appear before releasing the buttons. It will take a little longer for your iPad to start. Let us know how you go.

    The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

    We also have our own App - It is a very simple app to navigate.
    Reading the IPad manual is a great place to start so please download a copy of these.
    2 very informative threads from which you will learn many tips and shortcuts for the IPad.
    We have rules like any Community so please read these also

    Once again we welcome you here and are so pleased you have joined us!

    iPad 2 3G 64gb

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