ipad disabled

Discussion in 'iPad Air Forum' started by redercole, Mar 15, 2016.

  1. redercole

    redercole
    Expand Collapse
    iPF Noob

    Joined:
    Mar 15, 2016
    Messages:
    1
    Thanks Received:
    0
    Hello to all:)
    hi had buy an ipad air on internet. it arrived but when i switch on it i discovered that is disabled. i fear that it's stolen but i paid it!! how can i able it?
    thank you very much!
     
  2. scifan57

    scifan57
    Expand Collapse
    Administrator
    Staff Member

    Joined:
    Dec 3, 2011
    Messages:
    27,298
    Thanks Received:
    8,967
    If the iPad is asking for the Apple ID and password of the former owner, it's known as iCloud Activation Lock. There is no way to bypass the requirement to enter the original owner's Apple ID and password. You're only hope is to contact the seller and ask that he remove his account from the iPad.

    Did you buy the iPad on eBay or pay for it with PayPal? In either case you have a dispute resolution process that will get you a refund even if the seller refuses.

    iCloud: Activation Lock
     
    • Like Like x 4
    • Agree Agree x 1
    • List

Share This Page