iPad Air won't turn on

[dacilover]

I pad air won't turn on despite holing the home and on button

 

[giradman]

I pad air won't turn on despite holing the home and on button

Hello and welcome to the forum! Now, I'm assuming that your device is charged and that you are using the correct charger - correct?

If so, then make sure that you did the 'Reset' properly, i.e. hold both buttons down firmly for at least 10 seconds - if done properly the Apple logo should appear. If not effective, plug in the iPad for at least an hour and see if a 'Restart' and/or a 'Reset' then starts the iPad. If still an issue, then check this Apple Support Article for further advice. Good luck - Dave