IPad 4 will not connect to wifi

Discussion in 'iPad General Discussions' started by PennyM, Jan 28, 2016.

  1. PennyM

    PennyM
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    I have tried repeatedly to fix this problem which began yesterday.

    1. The iPad shows that it is connected, but when I tap on an app. I just cannot connect to it. I recently updated the iOS as it kept telling me to do it, but now I am wondering if this has caused the problem.

    2. I have reset the network

    3. I have shut down the iPad and rebooted

    4. I have tried switching on the VPN ( a tip somewhere else)

    Nothing happens!

    There are 3 other iPads in the room and they all work perfectly but not the iPad 4.

    Has anyone any advice for me?

    PennyM
     
  2. giradman

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    Hi Penny - I would suggest that you 'power cycle' your modem and router (may be an all in one device - don't know) - but simply turn off the power (or unplug the power packs), wait about 30 secs or more, then re-power the modem first followed by the router - let us know if this suggestion helps. Dave :)
     
  3. PennyM

    PennyM
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    Thank you Dave. I have tried your suggestion but the iPad still is not connected to the internet. In this room there are the following: 2 iPad 4s, 2 ipad minis, my iPhone and two laptops (both windows. I began to wonder if we had too many devices connected so I switched most off to see if that would help, but my iPad 4 still will not connect although the icon and the wifi box says it is connected. It is a complete mystery and I just cannot think what else to do.
     
  4. scifan57

    scifan57
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    Have you tried connecting your iPad 4 to the Internet through a different router?
     
  5. PennyM

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    We have only one router in our house and I cannot get out today to test it anywhere else, unfortunately. I am writing this reply on my mini right next to the iPad which refuses to connect!
     
  6. giradman

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    Hi again Penny - agree w/ Scifan..., i.e. when you do get a chance test out the problematic iPad somewhere else - friend's house, coffee shop, or some other Wi-Fi hotspot.

    So, you've: Restarted the iPad and reset the network settings - did you also go into the Wi-Fi settings and select the network's name (SSID) and forget it? Also, did you 'Reset' the iPad, i.e. pressing both the HOME & ON-OFF buttons until the Apple logo appears, release and let the device reboot?

    Please provide more information on your home network, i.e. ISP being used, type of connection (e.g. cable, DSP, satellite, or other), router brand/model/age, and same for the modem (if you have two separate devices as I do on TW); does your router broadcast more than one network (I use an Apple AirPort Extreme router which sends our 4 networks, two personal ones & two guest ones at both 2.4 GHz & 5 GHz)? If so, try to connect to another SSID in your home. I'm assuming your network is password protected (e.g. WPA2) - if so, could that be an issue? Let me stop there and please post back. Dave :)
     
    #6 giradman, Jan 28, 2016
    Last edited: Jan 28, 2016
  7. twerppoet

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    • Go to Settings > Wi-Fi, tap the (i) icon next to the connection and forget it. (Or go to Settings > General > Reset, and Reset Network Connections)
    • Turn off the router.
    • Reset the iPad.
    • Turn the router back on.
    • When both iPad and Router are back on, rejoin the network.

    This is the most complete way I know of to force your iPad to clear network issues. And yes, it often fixes issues when that iPad is the only device on the network that is not working.

    Good luck.
     
  8. PennyM

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  9. PennyM

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    Can I just thank all of you for your great help in trying to solve my problem. A chap I know told me to go to this link:
    iPhone or iPad can't connect to WiFi - How to fix the problem

    I hope this link works as this is where I found a reasonably simple solution.

    Go to privacy>>location services>>Wi_Fi Networking and switch this off. It does not switch off WiFi but the GPS.

    i did this and now the iPad is working again. I do not know the whats and the whys but now I I can use my iPad.

    I hope this solution is of some help to others.

    Once again thank you for all your useful advice.
     
  10. giradman

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    Hi again Penny - great that you found a 'fix' - I looked @ that link closely and believe we suggested nearly all of those potential solutions except the one you used - also tried to 'google' what disabling Wi-Fi Networking might mean and whether there would be a difference between a Wi-Fi only iPad vs. one w/ Cellular (not sure which model you own?) - not a whole lot of luck except the issue of turning off the feature is mentioned often as a potential Wi-Fi solution - thanks for the link and posting back. Dave :)
     

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