iPad 2 won't access internet when connected to secure wifi

Discussion in 'iPad Help' started by sgstech, Sep 8, 2011.

  1. sgstech

    sgstech
    Expand Collapse
    iPF Noob

    Joined:
    Sep 8, 2011
    Messages:
    3
    Thanks Received:
    0
    We are using iPad 2's in a school with a secure network. Most of the iPads are working fine, but a few, even though connected to the network with full strength, will not access the internet.

    I have tried all of the tips suggested by Apple, have even reset one unit to factory settings, but no luck.

    Any suggestions? Thanks!
     
  2. Tim SPRACKLEN

    Tim SPRACKLEN
    Expand Collapse
    iPad Legend

    Joined:
    Jan 3, 2011
    Messages:
    15,236
    Thanks Received:
    122
    I've moved this to the Help section, where I think it will receive better attention.

    Tim
     
  3. sgstech

    sgstech
    Expand Collapse
    iPF Noob

    Joined:
    Sep 8, 2011
    Messages:
    3
    Thanks Received:
    0
    Thanks
     
  4. Tim SPRACKLEN

    Tim SPRACKLEN
    Expand Collapse
    iPad Legend

    Joined:
    Jan 3, 2011
    Messages:
    15,236
    Thanks Received:
    122
    Does your school have a proxy server? If so, maybe the iPads that can't connect to the Internet, but show the WiFi signal at full strength, might be because - on those iPads - the proxy server settings in 'Settings', 'WiFi', then select the WiFi network and press the blue 'arrow' to the right hand side of the WiFi entry, might not be configured.

    Tim
     
  5. sgstech

    sgstech
    Expand Collapse
    iPF Noob

    Joined:
    Sep 8, 2011
    Messages:
    3
    Thanks Received:
    0
    Thanks for you help, I appreciate it.

    Did some more investigating last night and it turned out that a certain range of ip's were being rejected by our firewall. Issue resolved, yay!
     
  6. Tim SPRACKLEN

    Tim SPRACKLEN
    Expand Collapse
    iPad Legend

    Joined:
    Jan 3, 2011
    Messages:
    15,236
    Thanks Received:
    122
    Great to hear!! Thanks for letting us know. It's always great to hear the solutions to problems; one more piece of information in the 'Knowledge Bank'.

    Have a great weekend.

    Tim
     
  7. ipadbraincell

    ipadbraincell
    Expand Collapse
    iPad Fan

    Joined:
    Aug 17, 2011
    Messages:
    295
    Thanks Received:
    7
    Good news, I was going to suggest use all fixes ip's on all machines, and set the gateway DHCP range to be bellow the fixed range chosen, or perhaps use MAC filtering.
     

Share This Page



Search tags for this page
2014 august wifi wont connect to my mac and ipad
,
ipad 2 connects to wifi but not server help
,
ipad 2 not connecting to internet at home
,
ipad has wifi signal but wont access internet or mail
,
ipad won't access internet
,
ipad won't connect to school wifi
,

ipad wont access internet

,
ipad2 wont access internet
,
school ipads wont access the internet
,
wifi at full strength wifi is connected but internet does not work