IOS 6.1.3 - No connection Verizon 3G

Discussion in 'iPad 2 Forum' started by Lisa W, Mar 25, 2013.

  1. Lisa W

    Lisa W iPF Noob

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    Hello,
    I've looked for this problem in the forum, and couldn't find one other than from 2011.
    Anyway, after updating to IOS 6.1.3 I can no longer connect using the 3G from Verizon. I did read a previous thread dating back to 2010-2011 concerning the same problem with IOS 4. I've tried turning on/off the 3G; turning on/off the ipad. I've left messages with Verizon and haven't had any responses.
    Any suggestions?

    Thanks,
    Lisa
     
  2. scifan57

    scifan57 Super Moderator Staff Member

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    Have you tried going to Settings>General>Reset>Reset All Settings?
     
  3. Lisa W

    Lisa W iPF Noob

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    Haven't tried that, will try when I get to work today, thanks for the suggestion.
     
  4. scifan57

    scifan57 Super Moderator Staff Member

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    It may not work, but there's no harm in trying.
     
  5. Lisa W

    Lisa W iPF Noob

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    Didn't work, after I tried it I now have a dialogue box opening that basically says I have no 3G account. Calling Verizon when I get home tonight.
     
  6. Lisa W

    Lisa W iPF Noob

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    Finally got it fixed. Seems there was a problem on the Verizon end. They reset some protocols and then had me reset. Works fine (if slow) at the moment.
     

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